I was just trying to remember what I did in regards to you being at the show, that's all. Not sure what you mean about how Noble handles the sockets. If sockets are not being made to the directions or specs Noble wants, I once again don't get how people blame Noble. But as has been posted, Noble is doing what anyone else would do, they are getting the problem solved and making positive changes. If my recent vacuum I bought from Costco breaks, I am not going to blame Costco.