Dreadhead
500+ Head-Fier
- Joined
- Aug 29, 2007
- Posts
- 529
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- 11
EDIT: before you rip me a new one this thread is dead!
Well after hearing (around here) that Shure service was fast I decided to send my e500's in for repair (wire cracking etc...) last week. Now they have had my headphones in hand for over 6 days (delivered last Thursday) and they aren't even "in the system" so to speak. This means that the chances of me getting my IEMs back before being stuck on planes for hours over Christmas is essentially zero. When I spoke to the Shure people they were very unhelpful and in one case the person just transfered me to someone elses voicemail without even telling me that's what they were doing. That's not the way to treat a customer.
Shure your headphones are good your service sucks!
Anyway does anyone know of a number or email so I can get to someone who cares a little more at Shure?
Well after hearing (around here) that Shure service was fast I decided to send my e500's in for repair (wire cracking etc...) last week. Now they have had my headphones in hand for over 6 days (delivered last Thursday) and they aren't even "in the system" so to speak. This means that the chances of me getting my IEMs back before being stuck on planes for hours over Christmas is essentially zero. When I spoke to the Shure people they were very unhelpful and in one case the person just transfered me to someone elses voicemail without even telling me that's what they were doing. That's not the way to treat a customer.
Anyway does anyone know of a number or email so I can get to someone who cares a little more at Shure?