Shanling Streamers - EM5 & NEW EA5 Plus
Aug 2, 2022 at 11:49 AM Post #481 of 885
Aug 2, 2022 at 8:02 PM Post #483 of 885
Firmware update V1.4 for EM5 and V1.33 for EA5

https://en.shanling.com/article-EAEMUpdateAugust.html

This firmware update moves around the streaming services and input switch, so please be sure to check the guide to know where to find it after the update.

It's also recommended to do complete factory reset after the update.
Screenshot_2022-08-03-07-57-22-982_com.shanling.eddictplayer.jpg
Same here, download, update, factory reset and Tidal is blank screen.
 
Aug 3, 2022 at 7:44 PM Post #485 of 885
Software team looking into these problems, will keep you updated as soon as I hear anything.
Another report on newest fw.

When at line out mode via RCA to power amplifier, playing apple music, I choose between SRC on and off it also affecting the volume to be very very low sounding.
I need to tap line out to pre out then line out again to make it max vol.

Never happened on prev FW.
Hope it is fixed thank you
 
Aug 3, 2022 at 9:47 PM Post #486 of 885
Another report on newest fw.

When at line out mode via RCA to power amplifier, playing apple music, I choose between SRC on and off it also affecting the volume to be very very low sounding.
I need to tap line out to pre out then line out again to make it max vol.

Never happened on prev FW.
Hope it is fixed thank you
Reported to software team.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Aug 7, 2022 at 9:33 PM Post #487 of 885
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Aug 7, 2022 at 11:02 PM Post #488 of 885
Aug 8, 2022 at 1:57 AM Post #489 of 885
Thanks for the update.

btw, if I am playing Apple Music 24bit will the bit rate be limited by the OS into 16bit?

Our system do not limit the bitrate or sampling rate. Whatever Apple Music outputs will be sent to DAC.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Aug 8, 2022 at 10:44 PM Post #492 of 885
After recent firmware update, Tidal is working. 👍. But in Apple music, under setting- download only internal storage is showing, Iam not able to change to external storage. Reply please.
Our software teams says to use only internal memory for offline playback of streaming apps.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Aug 15, 2022 at 5:41 PM Post #493 of 885
Hello Shanling! I have an important question? Is it possible to include, in future firmware updates, apps like Bubbleupnp and Neutron Music Player? The android system is closed, so will be great add this aplications in future updates, if possible!
 
Aug 15, 2022 at 8:22 PM Post #494 of 885
Hello Shanling! I have an important question? Is it possible to include, in future firmware updates, apps like Bubbleupnp and Neutron Music Player? The android system is closed, so will be great add this aplications in future updates, if possible!

In theory it should be possible to add any apps that work decently on vertical screen.
But for now software team is focusing mainly on adding more streaming apps.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Aug 18, 2022 at 10:43 AM Post #495 of 885
My Shanling EM5 arrived at my house yesterday. Almost everything is perfect! I got a surprise! The USB B input port supports connection to Smartphone and portable DAPs. And I thought that this functionality didn't exist, I almost choose to buy the Fiio K9 Pro because of that! All you need is an adapter or a Type B to Type C cable and the audio will be transmitted in Bit Perfect mode through programs such as USB Audio Player, Neutron Music and Hiby Music. That was a great surprise! On the other hand, the coaxial input failed, from USB C to coaxial there is no audio coming, likewise from 4.4mm or 3.5mm outputs to coaxial there is no sound again from the EM5. I need to find out if there's a way to fix this! If anyone can help me I would appreciate it! Another problem, Tidal and Spotify do not connect, indicate that there is no internet connection and logging in becomes practically impossible. it must be a software glitch and hopefully the next update can get around this issue. For now, Tidal and Spotify can only be used in bluetooth or Airplay mode! For a while I need to wait patiently for a solution!
 

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