We were communicating pretty regularly. But my last note was two weeks ago... I will resend the message. But really I figured out everything that I asked him.
As to the manual. I got mine directly from them. It had no manual included in the box. I did look to download one right away, but there was nothing they had on the site that corresponded exactly to the V2+. I got the one for the Conductor. It matches, but again ..as someone else mentions, it is quite brief and generally not real helpful in understanding all of the functionality of the unit. It does cover one thing that I wondered about. The line out does mute with headphones plugged in. I am not sure why many designer use this feature. For me it is not helpful at all.
Anyway, all that aside I do like what I am hearing. I have maybe 120 hours on it. I have not spent much time critically listening. But an hour or so with the HE1K made me smile a lot.