**NEW** A new level of performance; Reference Series TWag v2 headphone cable.
May 8, 2011 at 1:57 AM Thread Starter Post #1 of 17

SACD-Man

Formerly With Whiplash Audio
Joined
Oct 1, 2007
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After many years of development, I have created a new reference headphone cable. I worked with engineers from my different manufacures in designing my own custom made parts, couple that with the incredible sounding TWag v2, add about 1500 hrs of burned in wire, thrown in a kitchen sink (why not, right?) and you have a cable that takes a minimum of 4-5 weeks to make from start to finish.
 
Nothing is left out. NO CORNERS CUT, and most importantly fully customizable and made to order.
 
WARNING: this cable contains a highly dangerous wallet burning agent. Beware!! Stop reading if this is a problem. 
 
This cable can be fitted for just about any headphone as long as it can be attached. In addition, it must fit and can handle the support of this rather serious construction. 
 
Here is one example:
 


 
BTW, thats me in the reflection. 
 
The Y splitter is handmade from Zebra wood. Each splitter wood selection can be requested.
 
More examples:
 

 
The above connector is NOT an option. 
Y splitter that is hand made from Zebra wood:
 

 
 
Some examples of headphones that can be used:
 
  1. Ultrasone 8, 9, 10's
  2. Sennheiser HD6xx, HD800
  3. Beyerdynamic T1, T5p
  4. Grado RS1, RS2, GS1000, PS1000
  5. LCD-2
  6. HE5, HE6
  7. Just to name a few.
 
Some of the key improvements:
 
  1. Bass, Bass and BASS. Detailed, rich, authoritative yet not over powering to drown out other key frequencies. 
  2. Full extension in the mids allowing details that were never heard before.
  3. INCREDIBLE separation.This is one of the best separation in notes I have ever heard. Dead silent in between. 
  4. Endless treble that sounds realistic.
 
This product is an investment. So everything is made to order. Build time is a MINIUM 4 weeks. New headphones can be purchased in combination with this. Many more details can be discussed.
 
Prices vary. They start at $900. The Reference Headphone Cable is designed already and that part does not change, however everything else is in your hands!! 
 
Please contact me at csanborn@whiplashaudio.com
 
Thanks!
Craig
 
 
 
 
 
May 12, 2011 at 5:10 PM Post #5 of 17
I'm so happy to see you back Craig!! 
etysmile.gif
'cause I really love your products.
 
May 12, 2011 at 5:24 PM Post #6 of 17
Prices vary. They start at $900  
eek.gif

 
 
i guess this is a whole different world than what I know b/c i simply cannot fathom a cable making a $900 improvement to my headphones
 
 
May 12, 2011 at 5:51 PM Post #7 of 17


Quote:
Prices vary. They start at $900  
eek.gif

 
 
i guess this is a whole different world than what I know b/c i simply cannot fathom a cable making a $900 improvement to my headphones
 


x2, its to bad. I love their products but i cant justify saying i just bought a $900 cable
 
May 14, 2011 at 10:36 PM Post #9 of 17


Quote:
Prices vary. They start at $900  
eek.gif

 
 
i guess this is a whole different world than what I know b/c i simply cannot fathom a cable making a $900 improvement to my headphones
 

The difference is amazing...
 
The reference series is designed to be fully customizable and is not for everyone. This has been in the works for years. Once the reviews come out, more and more will understand the improvements. I can certainly understand the "price shock". 
 
More to come as this develops. 
 
Craig
 
 
 
Mar 4, 2012 at 8:30 AM Post #11 of 17
 
Hallo Craig
 
I am one of the loyal Custommer from whiplash , I have whiplash cable Twag 2 eclipse as follow :
 
1 set balance RS 71 B for my JH 16 PRO
 
1 set balance custom RS 71 B mix between Twag v2 woth copper for my HD 800 
 
1 set lod to USB for Fostex Hp 1
 
1 set lod to balance RS 71 B
 
1 set balance female to mini via blue 
 
 
Because I love your product I bought 3 month a go two cable :
 
1 set lod to balance RS 71 B , but was only 3 cables instead normally 4 cables 
 
1 set female balance RS 71 B to mini via blue normal size , was death no sound 
 
 
I had send these 2 defected cables for repair to you since 3 month ago , but until today you 
 
Have not send back to me.
 
If you do not want repair them , please send back to indonesia .
 
I do not want anymore reason from you with your employer make mistake with my two defected 
 
Cable .
 
I wrote email more than 10 times, but your answer always the same : could be mistake with my employer 
 
Why your customer service is VERY BAD 
 
i hope you send my two cables by Monday back in repair or without repair .
 
I hope you send my two defected cable by monday  on 5 of March 2012
 
If not I will publish more with all your email and photos from my two defected cables 
 
Thank you for your attention 
 
Best regatds
 
Rudi 
 
 
Mar 4, 2012 at 9:17 AM Post #12 of 17
Hi Rudi

I agree that this has been one big mess. If you could please contact customer service at:

custserv@whiplashaudio.com

I will follow up with an email...

Craig
 
Mar 4, 2012 at 10:20 AM Post #13 of 17
Dear Craig
 
Thank you for you fast respons, i have already many times send you email.
 
Please follow my email that i already many times send to you.
 
I hope you can repair my defected two cable and as soon as possible send back to my address in Jakarta Indonesia
 
My address i have already mention many times in my previous email
 
I have already contact your customer service last year Nov 2011
 
I have alraedy feel your RMA Form 2 times on 18 and 21 November 2011
 
I hope you can check again and also my Fed Ex tracking number, that already received from your Staf M.DRUZINSKY
 
Thank you for your attention
 
Best Regards
 
Rudi 
 
 
Copy from  Fed Ex
 
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Signed for by:
   M.DRUZINSKY



 
Shipment Dates

 
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    Nov 21, 2011

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    Nov 23, 2011 9:49 AM

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PENFIELD, NY

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0.2 lbs/.1 kg



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Nov 23, 2011 9:49 AM​

Delivered

PENFIELD, NY​

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Nov 23, 2011 8:54 AM​

On FedEx vehicle for delivery​

ROCHESTER, NY​

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Nov 23, 2011 8:12 AM​

At local FedEx facility​

ROCHESTER, NY​

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Nov 23, 2011 7:10 AM​

At destination sort facility​

ROCHESTER, NY​

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Nov 23, 2011 4:20 AM​

Departed FedEx location​

MEMPHIS, TN​

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Nov 23, 2011 12:22 AM​

In transit​

MEMPHIS, TN​

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Nov 22, 2011 10:32 PM​

Arrived at FedEx location​

MEMPHIS, TN​

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Nov 23, 2011 2:18 AM​

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SENNAN-SHI JP​

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Nov 22, 2011 6:06 PM​

In transit​

SINGAPORE SG​

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Nov 22, 2011 11:32 AM​

In transit​

JAKARTA ID​

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Nov 22, 2011 4:57 AM​

In transit​

CENGKARENG ID​

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Nov 22, 2011 4:51 AM​

In transit​

CENGKARENG ID​

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Nov 22, 2011 1:57 AM​

Left FedEx origin facility​

JAKARTA ID​

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Nov 21, 2011 3:08 PM​

Picked up​

JAKARTA ID​

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Mar 4, 2012 at 10:46 AM Post #14 of 17
Dear Craig 
 
I will send you your RMA Form as follow :
 
 
0clip_image002.png
                                 [size=22.0pt]RMA Request Form[/size]
 
Instructions:
[size=11.0pt]Please print this form. Fill this out and ship this form with your product. Do not email this form. [/size]
 
 
[size=11.0pt]Name: _______Rudiwidjaja Hartono____________________________________________[/size]
[size=11.0pt]Todays date: ______21 November 2011________________________________________[/size]
[size=11.0pt]Date of purchase: ______11 and 17 November 2011____________________________________[/size]
[size=11.0pt]Phone Number: ________+62811839111____________________________________[/size]
 
[size=11.0pt]Product: _____1( one ) pcs______Balance to Big Viablue Mini Connector and 1 ( one ) Balance to LOD_______________________________________[/size]
[size=11.0pt]RETURN OR REPAIR (circle one)[/size]
 
[size=11.0pt]Detail description of the problem: _______________________________[/size]
[size=11.0pt]1(one)  pcs Balance to Big Viablue Mini Connector  the right chanel no Sound ( Not connected properly ) and your cable braid was so big , my old ones has better cable braided.As you can see in my Photos your old cable braid the distance was close, now is wider[/size]
 
[size=11.0pt]1(one) pcs Balance to LOD has only 3 cable strain  and your cable braid also bigger than my old ones has better cable braided.[/size]
 
[size=11.0pt]Please double check properly before you send to Indonesia.[/size]
[size=11.0pt]As I mentioned in my previous email your cable quality now is not so good , not like what I already have 4 month ago ______________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]

 
 
 
 
 
 
 
[size=11.0pt]______________________________________________[/size]
[size=11.0pt]Your Shipping address:[/size]
[size=11.0pt]____Rudiwidjaja Hartono[/size]
[size=11.0pt]Jalan Pembangunan 1 number 42[/size]
[size=11.0pt]Jakarta Pusat 10130[/size]
[size=11.0pt]DKI Jakarta[/size]
[size=11.0pt]__Indonesia____________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
 
[size=11.0pt]Please ship the item(s) back to:[/size]
[size=11.0pt]Whiplash Audio[/size]
[size=11.0pt]401 Penbrooke Dr[/size]
[size=11.0pt]Bldg #2 Suite D[/size]
[size=11.0pt]Penfield, NY 14526[/size]
 
[size=11.0pt]If you have any questions, please contact [/size][size=11.0pt]custserv@whiplashaudio.com[/size][size=11.0pt].[/size]
[size=11.0pt]It’s difficult to quote turn around times since we need to evaluate the issue[/size]
[size=11.0pt]before any timeframes can be given. Please allow at least 7 days before items[/size]
[size=11.0pt]are shipped. [/size]
 
[size=11.0pt]Thank You!![/size]
[size=11.0pt]Whiplash Audio[/size]
 
 
 
 
 
Mar 4, 2012 at 10:47 AM Post #15 of 17
Dear Craig 
 
This was my first RMA form
 
 
clip_image002.png
                                 [size=22.0pt]RMA Request Form[/size]
 
Instructions:
[size=11.0pt]Please print this form. Fill this out and ship this form with your product. Do not email this form. [/size]
 
 
[size=11.0pt]Name: ________Rudiwidjaja Hartono___________________________________________[/size]
[size=11.0pt]Todays date: _______18 November 2011_______________________________________[/size]
[size=11.0pt]Date of purchase: __________11 and 17 November 2011________________________________[/size]
[size=11.0pt]Phone Number: ________+62811839111___________________________________[/size]
 
[size=11.0pt]Product: ________Balance to Viablue Jack 1.8* and Balance to LOD _________________________________________[/size]
[size=11.0pt]RETURN OR REPAIR (circle one)[/size]
 
[size=11.0pt]Detail description of the problem: these two cable Balance to Viablue 1/8” jack and [/size]
 
[size=11.0pt]balance to LOD have only 3 cable strain insteed 4 cable strain like my first_Balance to [/size]
 
[size=11.0pt]mini viablue was 4 strain cable twag 2.______________________________[/size]
 
[size=11.0pt]Do you have now viablue mini jack ready ? As I order through my friend Nicky Venota said you do not have mini viablue jack anymore.[/size]
 
[size=11.0pt]If you have the viablue mini jack now, please directly change to viablue mini my balance to mini cable .[/size]
 
[size=11.0pt]This Balance to Viablue jack 1/8 “ is stil not used yet.[/size]
 
[size=11.0pt]Shall I take the Rubber band from my Balane toviabklue jack 1/8” ?[/size]
 
[size=11.0pt]I used only my Balance to LOD [/size]
 
[size=11.0pt]Thank you for your help.[/size]
 
[size=11.0pt]Best regards[/size]
 
[size=11.0pt]Rudi ______________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
 
[size=11.0pt]Your Shipping address: [/size]
[size=11.0pt]__ Rudiwidjaja Hartono[/size]
 
[size=11.0pt]Jalan Pembangunan 1 Nr 42 [/size]
 
[size=11.0pt]Jakarta Pusat 10130[/size]
 
[size=11.0pt]DKI Jakarta [/size]
 
[size=11.0pt]Indonesia[/size]
[size=11.0pt]________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
[size=11.0pt]__________________________________________________________[/size]
 
[size=11.0pt]Please ship the item(s) back to:[/size]
[size=11.0pt]Whiplash Audio[/size]
[size=11.0pt]401 Penbrooke Dr[/size]
[size=11.0pt]Bldg #2 Suite D[/size]
[size=11.0pt]Penfield, NY 14526[/size]
 
[size=11.0pt]If you have any questions, please contact [/size][size=11.0pt]custserv@whiplashaudio.com[/size][size=11.0pt].[/size]
[size=11.0pt]It’s difficult to quote turn around times since we need to evaluate the issue[/size]
[size=11.0pt]before any timeframes can be given. Please allow at least 7 days before items[/size]
[size=11.0pt]are shipped. [/size]
 
[size=11.0pt]Thank You!![/size]
[size=11.0pt]Whiplash Audio[/size]
 
 
 

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