skyles
100+ Head-Fier
- Joined
- Apr 26, 2003
- Posts
- 114
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- 0
My wife dropped my zen on our parking lot pavement the other day and although she says it was an accident I have my suspicions. I think she was jealous of my little piece of audio heaven and wanted all of my time to herself. I tried using the self repair menu and reformating the hd but it just says "formating" and it never leaves that screen, reinstalling the os did nothing as well so I guess I'm stuck with having to get a new player. My current dilemma is that I have and extended service warranty with best buy and I really want to get my player replaced. Unfortunatley none of my local best buys any longer stock the original zen, they only carry the nx which in my opinion is a slighty inferior unit. I may wait for the karma to come out and try to haggle the sales/service tech into exchanging my zen for a karma. Does anyone on the forum have any experience with best buys extended warranty service? I would like to hear anyones input into the probability of them exchanging my zen for a karma.