[gp_hebert]

I had read previously about a lot of people having problem with the cable, but I wasn't prepared for this at all.

I used them for about 20-30 hours and the original buyer used them for 20 hours. I did not abuse them in any way, I was always very careful. I'm starting to think there's a serious quality problem with these IEMs...

Anyway, I'll contact the customer support on Monday. The only problem is that I don't have any receipt or facture, and I sold the PTH unit that came with them. I hope they won't give me too much trouble.

The number on the cable is 2336, so they have been manufactured in 2006.

 

[lostbobby]

my 1st pair of E500's did the same thing out of the box, i had to pry them apart at the Y to get left channel to work.

Anyway, i think the E530's are available without the PTH, maybe you can ask to be sent those as RMA.