[scizzro]

I bought these off of ebay for pretty cheap. This happened one day while they were on my head! Never dropped them or anything like that. Not sure if the seller pulled a fast one on me and sold me a repaired set, but I'm not really worried about that. I need to get these up and running again! Both drivers work great.
 
I can't find a headband for sale, anywhere, and customer support hasn't gotten back to me yet. Anyone had this happen and found a solution?

 

[scizzro]

Still no solution yet.

 

[cel4145]

Probably would have better luck getting advice in the HE-400 appreciation thread. It's very active (almost 11K posts): http://www.head-fi.org/t/604583/hifiman-he-400-impressions-and-discussion-thread