LTUCCI1924
Headphoneus Supremus
- Joined
- Mar 22, 2002
- Posts
- 6,240
- Likes
- 13
Hi Louis,
Thanks for the email and allow me to apologize first. You asked whether or
not it is our way to do our business sending stuff late. The answer is
absolutely not. We are very sorry about the recent delays on orders, not
only on yours, but many other customers' orders are delayed. We are a small
company without too many staff and because of customers like you who
supported us, we were receiving quite a lot of orders recently, possibly due
to the holiday season. As a result, the orders have been piling up. I just
got off the phone with the manager in Japan inquiring on the situation and
trying to remedy this situation. For the long run, we are already hiring
one more person to handle shipping. In the mean time, please be assured
that we are trying our best to ship out all orders, including yours. Once
again, we apologize for the delay. Please let me know of your further
comments or questions, if any. Thank you
Thanks for the email and allow me to apologize first. You asked whether or
not it is our way to do our business sending stuff late. The answer is
absolutely not. We are very sorry about the recent delays on orders, not
only on yours, but many other customers' orders are delayed. We are a small
company without too many staff and because of customers like you who
supported us, we were receiving quite a lot of orders recently, possibly due
to the holiday season. As a result, the orders have been piling up. I just
got off the phone with the manager in Japan inquiring on the situation and
trying to remedy this situation. For the long run, we are already hiring
one more person to handle shipping. In the mean time, please be assured
that we are trying our best to ship out all orders, including yours. Once
again, we apologize for the delay. Please let me know of your further
comments or questions, if any. Thank you