[EdmontonCanuck]

Just posting a list with initials and product awaiting would be reassuring. I was an original backer of the Geek Pulse in (drum roll)... Dec 2013!
paid for the Vi DAC upgrade in Feb 2015, 3.5 years ago.
At this rate, I should start charging interest...

What's even more laughable is that they demanded we pay up front for shipping ($165 USD) and that was OVER 2 YEARS AGO. I am ashamed at how I got suckered into this.

 

[jsiegel14072]

What's even more laughable is that they demanded we pay up front for shipping ($165 USD) and that was OVER 2 YEARS AGO. I am ashamed at how I got suckered into this.

That will come back to haunt them as freight rates and cardboard box costs have be increasing at double digit rates

 

[2MnyToys]

Have there been any updates that anyone knows about to this fiasco?

 

[stuck limo]

Have there been any updates that anyone knows about to this fiasco?

Not yet.

 

[aerospace33]

That will come back to haunt them as freight rates and cardboard box costs have be increasing at double digit rates

Although that original shipping quote seems excessive even for today's rates

 

[2MnyToys]

Well, it's excessive anytime when you don't get what you've paid for...

 

[MikeyFresh]

Well, it's excessive anytime when you don't get what you've paid for...

More than just excessive when you charge customers via PayPal for shipping on an item you know damn well is no where near even the design completion stage, much less actually manufactured, packaged, and ready for shipment.

That was no IGG crowdfunding scam, that was just blatant outright fraud, you can't charge someone for shipping when you aren't actually shipping them anything.

Full disclosure: I did NOT pay LH Labs for shipping, perhaps the only smart thing I did in the entire debacle.

 

[bernardperu]

More than just excessive when you charge customers via PayPal for shipping on an item you know damn well is no where near even the design completion stage, much less actually manufactured, packaged, and ready for shipment.

That was no IGG crowdfunding scam, that was just blatant outright fraud, you can't charge someone for shipping when you aren't actually shipping them anything.

Full disclosure: I did NOT pay LH Labs for shipping, perhaps the only smart thing I did in the entire debacle.

@stuck limo jared, any comments on the above statement?

 

[stuck limo]

@stuck limo jared, any comments on the above statement?

No, none that would please anyone.

 

[sjp770]

At least I got my HE-560's.. although they are turning out to be the most expensive set of HE-560's ever

 

[BlakeT]

Ohhhh, I see a beautiful "Source Pro Music Server" listed on the Light Harmonic website. It has a "reserve now" button.

I want it!!

Where do I send my money to reserve my unit?

 

[stuck limo]

Ohhhh, I see a "Source Pro Music Server" listed on the Light Harmonic website. It has a "reserve now" button.

I want it!!

Where do I send my money to reserve my unit?

We aren't accepting reservations on that at this time, regardless of what the button says.

 

[germay0653]

The real question, Jarek, is why is it even in the Home Audio drop down in the first place? Wouldn't it behoove LH to remove it so as not to add insult to injury?

 

[stuck limo]

The real question, Jarek, is why is it even in the Home Audio drop down in the first place? Wouldn't it behoove LH to remove it so as not to add insult to injury?

A) I wasn't consulted on putting it on there in the first place but that button should probably be taken off the page (thanks for bringing that to my attention)
B) I only manage the marketplace site, I don't run it or build it (I can make suggestions or consult on what to/not to offer or show or purchase options)
C) It's on there because that's a product we will be selling at some point in the future and customers need to know what we offer or will be offering
D) that's not the only thing we show on our site that you can't purchase at this point

 

[germay0653]

Apologies if you believed I was calling you out for it. It was directed at LH, Light Harmonic, not you. Regardless of intentions, It's just bad customer service, from whoever manages the site, under the circumstances.