MD1032
Headphoneus Supremus
- Joined
- Aug 10, 2003
- Posts
- 5,977
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- 20
Well, my KSC-50's arrived and "Valerie", a Koss person, gave me a call. I called back two times and got no answer, so I sent them an e-mail and promptly got one back!
oh well, I'm at least glad to hear from them. Anyway, I sent in a letter with my 50's saying that I was dissappointed with the design and that they kind of fell apart on me. Also, I had some grattle in the left earphone I couldn't get rid of. In the letter, I requested a pair of KSC-35's in return instead of the 50's. If not, I requested some kind of credit towards the 35's.
The e-mail text is as follows:
Quote:
My dad said he'd buy me a pair of 35's if they shipped us back 50's anyway, so this seems like a good deal. Then again, I could get the 50's back and sell them on e-bay, but it would be a pain and I probably would only have a net gain of 10 bucks anyway.
What do you guys think?
The e-mail text is as follows:
Quote:
Thank you for your recent return. If you decide to upgrade your current Ksc50 headphones to the Ksc35, the total difference will be $19.99. You will receive 50% credit from the Ksc50 towards the Ksc35. IF you choose not to go with the upgrade, we can just replace under the warranty. You will receive a new set of the Ksc50's. Please contact Koss to let us know what you would like to do. |
My dad said he'd buy me a pair of 35's if they shipped us back 50's anyway, so this seems like a good deal. Then again, I could get the 50's back and sell them on e-bay, but it would be a pain and I probably would only have a net gain of 10 bucks anyway.
What do you guys think?