KEEPHIFI 5th Anniversary Celebration: Big Prizes & Official Rules

[KEEPHIFI]

Dear Head-fier / KEEPHIFI Supporter,


Thank you for being part of our 5-year journey in delivering exceptional sound! To celebrate this milestone, we’re hosting a series of exciting events with amazing rewards. Below are the details and rules for participation. Join us and let’s make this celebration unforgettable!

Event 1: #KeepHiFi5Years Challenge
Duration: March 10 - March 23
How to Enter:
Post on Twitter/Youtube/Facebook/Tiktok using the hashtag #KeepHiFi5Years.
Share your KEEPHIFI story, such as your favorite product or a message to KEEPHIFI.
Prizes:
1st Prize: 1 winner – $100 cash + I3 MK3 headphones!
2nd Prize: 3 winners – $100 gift card each!
3rd Prize: 6 winners – $50 gift card each!
Selection Criteria:
Winners will be determined based on the highest post views. The more views, the higher your chance to win!
Daily updates on the Top 3 users with the most views and a live leaderboard will be shared.

Event 2: Retweet to Win a $5 Coupon
Duration: March 11 - March 16
How to Enter:
Follow KEEPHIFI’s official account.
Share the post to receive a $5 coupon.
(Ships with orders over $10)

Event 3: MC Series Product Launch
Duration: March 13 - March 16
Details:
March 13: Teaser for the new MC Series, featuring Soul, Aura, and Nocturne.
March 14 - March 16: Daily reveals of each MC Series product. Stay tuned!






Event 4: Anniversary Order Cashback
Date: March 17- March 24
Details:
● $5 cashback on orders with a 5 in the order number. (March 17 - March 23)
● One lucky customer will win a full refund. (It will be announced on March 24th.)

Event 5: Retweet to Win Daily Giveaway
Duration: March 17 - March 23
Prizes:
-MC New series /KBear KB02/ Stock products
Details:
-70 winners (10 winners will be announced each day)
-No repeat winners
-Prizes are shipped randomly and cannot be specified
How to enter:
-Follow @KeepHifiStore.
https://x.com/KeepHifiStore/header_photo
-Retweet the anniversary celebration post





Event 6: Share Your Order & Earn Rewards
Start Day: March 17
How to Enter:
-Share a photo of your KEEPHIFI order on social media.
-Tag @KeepHifiStore and use the hashtag #KeepHiFi5Years.
(Sharing photos of your products after you receive them can also earn you rewards.)
Reward: Receive a $5 coupon for every valid post!





Event 7: 5th Anniversary Live Stream
Date: March 18
Details:
Join us live as we announce the winners of the #KeepHiFi5Years Challenge and celebrate 5 years of sound excellence.
Surprises and interactive segments will be featured during the stream. Don’t miss it!





Event 8: 5th Anniversary Documentary Release
Date: March 25
Details:
A documentary showcasing KEEPHIFI’s journey and user stories will be released on YouTube.
Follow our Twitter and Youtube for updates and share your thoughts!





Important Notes:
All participants must comply with platform rules.
Any form of manipulation or cheating will result in disqualification.
Winners will be announced via the official account @KeepHifiStore.
Make sure to follow us for updates.
Let’s celebrate 5 years of pure sound together!


For any questions, please contact our support team.
support@keephifi.com
Discord:https://discord.com/invite/cwGBRxgkkn
Youtube:https://www.youtube.com/@keephifiofficial
Facebook:https://www.facebook.com/keephifinewofficial
X: https://x.com/KeepHifiStore/header_photo
TK:
https://www.tiktok.com/@keephifi.global
https://www.tiktok.com/@keephifi.official


Cheers,
KeepHiFi Team

 

[Unseen Aura]

Why base it on views/likes/etc? Instantly makes it less of a giveaway and more of a social-based competition. I very specifically keep to myself and don't rely on external influences for the sake of personal benefit. Obviously it's more flannel to get free advertising. Events like this only ever guarantee most will be out of the running before they even attempt to enter. Basically what most audio companies do, those who have major following & can more than afford their stuff, get more stuff. Those who can't get sod all.

 

[PhonoPhi]

OK.

Let me summarize my recent experience with KeepHiFi here - and we can all decide if it may be worth to share it on YouTube and elsewhere... for the... promotions...

1. I ordered KZ ZA12, KZ "exclusive" to KeepHiFi.

2. ZA12 came with a severe channel mismatch, epoxy glue inside not settled, etc. - my first KZ ever and my first IEM ever (out of 150+) not functioning properly out of the box.

3. I left my sad/disgruntled review on ZA12 on HeadFi.

4. KeepHiFi first "liked" my review (without looking into it), and then retracted their like - so they are aware of it. No efforts to contact me and to stand by their product (I also did not bother - in $46 lottery with ChiFi I badly lost this time...)

5. No action taken by KeepHiFi to remedy their failed IEM - speaking volumes for them and most of all sad for KZ in my book of jungles for allowing KeepHiFi to screw their name...

6. Out of nowhere, I was invited by a KeepHifi representative to review their KB02 (surely, I was not alone, and this IEM will be overglorified by those free reviews...) I gently refused.

7. Despite my previous refusal, I was again messaged with the invitation to review KB02 after my recent opinion piece published...- talk about total lack of communication/coherence, etc.

So my humble opinion on KeepHiFi based on these facts - unreliable, not supportive of their products, opting for random/erratic "type" promotions instead.
As far as my opinion as concerned, based again on the documented facts above, I would vote KeepHiFi out of the competition here and elsewhere.

 

[KEEPHIFI]

Why base it on views/likes/etc? Instantly makes it less of a giveaway and more of a social-based competition. I very specifically keep to myself and don't rely on external influences for the sake of personal benefit. Obviously it's more flannel to get free advertising. Events like this only ever guarantee most will be out of the running before they even attempt to enter. Basically what most audio companies do, those who have major following & can more than afford their stuff, get more stuff. Those who can't get sod all.

Hi,

Thank you for sharing your thoughts with us.

We truly appreciate your feedback and understand where you're coming from.

We want to clarify that this campaign is designed to be inclusive and accessible to everyone, not just those with a large following or social media presence. While we do encourage sharing experiences with our products, the core focus is on celebrating creativity and genuine engagement, not popularity.

To ensure fairness, we’ve incorporated multiple ways to participate and win. For example, we’ll be randomly selecting 10 winners daily over 7 days, giving away a total of 70 gifts. This means everyone has an equal chance, regardless of their social reach. Additionally, we’ll be awarding special participation prizes for high-quality, thoughtfully crafted content, as we value effort and creativity just as much as luck.

Our goal is to create a fun and rewarding experience for all our users, and we’re committed to making sure everyone feels included. If you have any further suggestions or concerns, please don’t hesitate to reach out—we’re always listening and striving to improve.

Thank you again for your honesty.

 

[KEEPHIFI]

OK.

Let me summarize my recent experience with KeepHiFi here - and we can all decide if it may be worth to share it on YouTube and elsewhere... for the... promotions...

1. I ordered KZ ZA12, KZ "exclusive" to KeepHiFi.

2. ZA12 came with a severe channel mismatch, epoxy glue inside not settled, etc. - my first KZ ever and my first IEM ever (out of 150+) not functioning properly out of the box.

3. I left my sad/disgruntled review on ZA12 on HeadFi.

4. KeepHiFi first "liked" my review (without looking into it), and then retracted their like - so they are aware of it. No efforts to contact me and to stand by their product (I also did not bother - in $46 lottery with ChiFi I badly lost this time...)

5. No action taken by KeepHiFi to remedy their failed IEM - speaking volumes for them and most of all sad for KZ in my book of jungles for allowing KeepHiFi to screw their name...

6. Out of nowhere, I was invited by a KeepHifi representative to review their KB02 (surely, I was not alone, and this IEM will be overglorified by those free reviews...) I gently refused.

7. Despite my previous refusal, I was again messaged with the invitation to review KB02 after my recent opinion piece published...- talk about total lack of communication/coherence, etc.

So my humble opinion on KeepHiFi based on these facts - unreliable, not supportive of their products, opting for random/erratic "type" promotions instead.
As far as my opinion as concerned, based again on the documented facts above, I would vote KeepHiFi out of the competition here and elsewhere.

Hi,

1. Thank you for sharing your experience and feedback with us. We truly value your honesty and want to address your concerns as best as we can.

2. First, we’d like to clarify that the KZ ZA12 you purchased is a product from KZ, and as their distributor, we handle the sales but are not directly responsible for their product quality or manufacturing. However, we do care about your experience and are here to help. If you’d like, you can contact us to arrange a return, and our acoustic team will either attempt to repair the unit or provide you with a replacement. As for why we didn't contact you immediately when we saw that review at the time, we don't want to make excuses, we just want to sincerely apologize and hope that you can give us a chance to re-establish a trusting relationship.

3. Regarding the "like" on your Head-Fi review, this was an honest mistake by one of our team members who initially thought they were using their personal account. Upon realizing it was the official KeepHiFi account, they retracted the like. This was not meant to dismiss your concerns, and we sincerely apologize for any confusion this may have caused. We genuinely welcome all feedback, including critical reviews, as they help us improve.

4. At the time, the ZA12 discount didn't mean that we were going to sell bad quality products to some unlucky people, but it's true that we can't control the quality of this product. So we are retesting that shipment after seeing your feedback. We neglected your experience and didn't reach out to you for after sales. Sorry again.

5. As for the KB02 review invitations, we have multiple team members managing outreach, and it seems there was a lack of communication internally about your previous experience with the ZA12. We deeply regret this oversight. Please know that we never pressure reviewers to highlight only the positives—our goal is to gather honest and unbiased feedback to help us grow.

6. We’re truly sorry for the frustration this has caused you. While the ZA12 experience was disappointing, we hope you’ll consider trying products from our own brands, such as KBEAR, TRI, and CCZ, which we stand behind fully. If you’re open to it, we’d love to send you something from these lines to restore your confidence in us.

Thank you again for your patience and understanding. We’re committed to improving and ensuring better experiences for all our customers.

 

[Unseen Aura]

Hi,

Thank you for sharing your thoughts with us.

We truly appreciate your feedback and understand where you're coming from.

We want to clarify that this campaign is designed to be inclusive and accessible to everyone, not just those with a large following or social media presence. While we do encourage sharing experiences with our products, the core focus is on celebrating creativity and genuine engagement, not popularity.

To ensure fairness, we’ve incorporated multiple ways to participate and win. For example, we’ll be randomly selecting 10 winners daily over 7 days, giving away a total of 70 gifts. This means everyone has an equal chance, regardless of their social reach. Additionally, we’ll be awarding special participation prizes for high-quality, thoughtfully crafted content, as we value effort and creativity just as much as luck.

Our goal is to create a fun and rewarding experience for all our users, and we’re committed to making sure everyone feels included. If you have any further suggestions or concerns, please don’t hesitate to reach out—we’re always listening and striving to improve.

Thank you again for your honesty.

Might I then suggest not limiting select giveaways to select platforms only? I understand in today's world and society that social platforms are all the rage, but as someone who lives Off-grid and Off-map whilst keeping online presence limited and still very much into quality audio thanks to TBI related injuries, creating different accounts for the chance of being the odd one selected is not in the cards. The only one I can enter very specifically states it depends on highest view count. Others rely on purchases, or being active in a Livestream.

Don't fret, I'm fully aware my reality is unlike majority of others and ergo won't really be taken into account. However, the case stands as my most recent experience with Meze solidified my input doesn't matter, I don't have the backing nor social compliance to be worthy of their stuff unless I pay for it outright. Anyway, whilst I'll give the first one a go for the sake of sharing, that's where the story ends. Cheerio

 

[KEEPHIFI]

Might I then suggest not limiting select giveaways to select platforms only? I understand in today's world and society that social platforms are all the rage, but as someone who lives Off-grid and Off-map whilst keeping online presence limited and still very much into quality audio thanks to TBI related injuries, creating different accounts for the chance of being the odd one selected is not in the cards. The only one I can enter very specifically states it depends on highest view count. Others rely on purchases, or being active in a Livestream.

Don't fret, I'm fully aware my reality is unlike majority of others and ergo won't really be taken into account. However, the case stands as my most experience with Meze solidified my input doesn't matter, I don't have the backing nor social compliance to be worthy of their stuff unless I pay for it outright. Anyway, whilst I'll give the first one a go for the sake of sharing, that's where the story ends. Cheerio

We completely understand that not everyone is active on social media or able to participate in activities like giveaways, live streams or purchases, and we recognize that your situation is unique. Your passion for quality audio is what matters most to the brand, and we deeply value your input, regardless of your online presence or social following.

While we do use social platforms as a way to engage with a broader audience, we’re always looking for ways to make our events more inclusive and accessible to everyone. Your feedback is incredibly important, and we’ll take it into serious consideration as we plan future campaigns. By the way, we will have a meeting to discuss and summarize this issue after the anniversary. We want to try to ensure that everyone, including those who prefer to keep a low online profile, has a fair chance to participate and enjoy what we offer.

We also want to emphasize that purchasing products is not the only way to connect with us or be part of our community. As a brand, we have to consider many factors when organizing events, but this doesn’t mean that the pure joy of sharing and enjoying audio should be lost. We’re here to celebrate the love of music and sound with everyone, and we’re committed to finding better ways to include all voices.

Thanks again for your candor.
Anyway, we’re here if you ever want to share more thoughts or suggestions.