Orpheus
Headphoneus Supremus
- Joined
- Aug 17, 2002
- Posts
- 3,126
- Likes
- 21
hi.
i purchased an expensive modded headamp from overseas, in asia, maybe about 4 months ago. at first everything was fun--the guy was very accomodating to my needs, and seemed really polite and nice. well, the amp arrives screwed up. the packaging was adequate though. but when i picked up the amp, i could here things rattling in there. well, i plugged it in, and it sounded crappy, though there was audio coming through. i opened it up, and all the modded caps have broken off the point-to-point wiring, and off the PCB.
the big blackgate power supply caps were originally glued to the case with some cheap glue--the glue had disintegrated into some white powder, which did not hold at all. the signal caps were also hefty, and were not secured in any fasion, and of course broke off too.
well, anyway, i told the guy, and he told me i had to contact insurance through the US post office. it had already been 1-2 months since i had the unit--i forgot why it took so long for him to tell me this. so, i was pissed that he wouldn't refund me, but i had not choice. so, anyway, i went to the post office, and filed the claim. they shipped my broken unit from CA to New York i believe for evaluation. then it comes back one month later with a note attached that this claim was supposed to have been filed by the sender!!!!!!!!! incredible. i was so pissed that the USPS lady didn't tell me that......
anyway, so i get back with the guy, and he tells me he told the appropriate officials of what happened. maybe 3-4 weeks later, he tells me he wants to resolve this issue:
"Hi Dean, I hope to settle this matter soon as it has dragged on long enough.
You could either send the amp back to me and I will have it fixed like the way Carlo did in his mods with tapes and cable ties and sent it back to you.
The other option is that I can refund you 15% on the amount you paid which is about US$100 to have the amp fixed in the US."
--YEAH RIGHT. there no space in there for you to afix the caps correctly. it cannot be done. so, i'm gonna send you the only thing left of my investment, and trust you'll send it back to me??? what, you think i'm an idiot?--okay, guess i am. stupid question.
i'm like NO WAY. i paid $675 for a working amp, in the condition described. it is the seller's responsibility to deliver me such an amp. if he can't, he should refund my money. after all, i ask nothing i wouldn't do myself. yes, if it were me, he would have had his money back long time ago.
just think: i was originally gonna sell this amp immediately, cause i already bought my Grace. but now, if i sell it, it's gonna get junked around again, and i'll have the same problem that the seller had--mailing a potentially faulty piece of equipment. i can't do that--it's my honor at stake.
i also gave him the benefit of doubt at the beginning--i could have filed claim with Paypal and they would have taken my money back for me if i had done it within the first month. but i called Paypal, and they said they can't do anything now.
so, here i am, stuck with an amp that's broken. yeah, i can get it fixed, but i can't sell it--it's just gonna get wrecked again.
the seller has not replied to my numerous emails for 3-4 weeks, so i assume he's just ignoring me now.
5 months of waiting for his reply. i trusted him. i hate people like this.
i purchased an expensive modded headamp from overseas, in asia, maybe about 4 months ago. at first everything was fun--the guy was very accomodating to my needs, and seemed really polite and nice. well, the amp arrives screwed up. the packaging was adequate though. but when i picked up the amp, i could here things rattling in there. well, i plugged it in, and it sounded crappy, though there was audio coming through. i opened it up, and all the modded caps have broken off the point-to-point wiring, and off the PCB.
the big blackgate power supply caps were originally glued to the case with some cheap glue--the glue had disintegrated into some white powder, which did not hold at all. the signal caps were also hefty, and were not secured in any fasion, and of course broke off too.
well, anyway, i told the guy, and he told me i had to contact insurance through the US post office. it had already been 1-2 months since i had the unit--i forgot why it took so long for him to tell me this. so, i was pissed that he wouldn't refund me, but i had not choice. so, anyway, i went to the post office, and filed the claim. they shipped my broken unit from CA to New York i believe for evaluation. then it comes back one month later with a note attached that this claim was supposed to have been filed by the sender!!!!!!!!! incredible. i was so pissed that the USPS lady didn't tell me that......
anyway, so i get back with the guy, and he tells me he told the appropriate officials of what happened. maybe 3-4 weeks later, he tells me he wants to resolve this issue:
"Hi Dean, I hope to settle this matter soon as it has dragged on long enough.
You could either send the amp back to me and I will have it fixed like the way Carlo did in his mods with tapes and cable ties and sent it back to you.
The other option is that I can refund you 15% on the amount you paid which is about US$100 to have the amp fixed in the US."
--YEAH RIGHT. there no space in there for you to afix the caps correctly. it cannot be done. so, i'm gonna send you the only thing left of my investment, and trust you'll send it back to me??? what, you think i'm an idiot?--okay, guess i am. stupid question.
i'm like NO WAY. i paid $675 for a working amp, in the condition described. it is the seller's responsibility to deliver me such an amp. if he can't, he should refund my money. after all, i ask nothing i wouldn't do myself. yes, if it were me, he would have had his money back long time ago.
just think: i was originally gonna sell this amp immediately, cause i already bought my Grace. but now, if i sell it, it's gonna get junked around again, and i'll have the same problem that the seller had--mailing a potentially faulty piece of equipment. i can't do that--it's my honor at stake.
i also gave him the benefit of doubt at the beginning--i could have filed claim with Paypal and they would have taken my money back for me if i had done it within the first month. but i called Paypal, and they said they can't do anything now.
so, here i am, stuck with an amp that's broken. yeah, i can get it fixed, but i can't sell it--it's just gonna get wrecked again.
the seller has not replied to my numerous emails for 3-4 weeks, so i assume he's just ignoring me now.
5 months of waiting for his reply. i trusted him. i hate people like this.
