[Andorn]

@Shanling
Where can I buy your products in Europe?

https://hifi-passion.de/shanling/

 

[Shanling]

@Shanling
Where can I buy your products in Europe?

We have list of our distributors online:

https://en.shanling.com/category/335

For Portugal, that's managed by our Spanish distributor Zococity: https://zococity.es/

 

[Yifang]

Hi @Shanling

What is the power output on the Line Out option?

Trying to see if it exceeds the recommended inputs on some portable amps, in which case I will use PO instead.

EDIT : Sorted.

 

[Shanling]

Hi @Shanling

What is the power output on the Line Out option?

Trying to see if it exceeds the recommended inputs on some portable amps, in which case I will use PO instead.

EDIT : Sorted.

Here are the values:

3.5mm
Low Gain 0.8V
Medium gain 1.5V
High Gain 3V

4.4mm
Low Gain 1.5V
Medium gain 3V
High Gain 4V

 

[joegreat99]

What is the power output on the Line Out option?

Can be found on the Homepage - Shanling is always publishing all the detailed specs on the product page: https://en.shanling.com/product/433

 

[Shanling]

Firmware Update fixing compatibility with Apple Music V4.7.0

Google Drive Download:

https://drive.google.com/file/d/19jfvN2_D49VQ5gOzEhdUPcM28Q90LvMx/view?usp=drive_link

Please test it out and let us know if now all running smoothly with Apple Music V4.7.0

 

[BadgerRivFan]

Firmware Update fixing compatibility with Apple Music V4.7.0

Google Drive Download:

https://drive.google.com/file/d/19jfvN2_D49VQ5gOzEhdUPcM28Q90LvMx/view?usp=drive_link

Please test it out and let us know if now all running smoothly with Apple Music V4.7.0

When will the update be available OTA?

 

[Shanling]

When will the update be available OTA?

Week or two.

 

[BadgerRivFan]

OTA update downloaded and installed. Apple Music 4.7.0 issue is resolved

 

[boodi]

Firmware Update fixing compatibility with Apple Music V4.7.0

Google Drive Download:

https://drive.google.com/file/d/19jfvN2_D49VQ5gOzEhdUPcM28Q90LvMx/view?usp=drive_link

Please test it out and let us know if now all running smoothly with Apple Music V4.7.0

All good..

 

[aaf evo]

Hi, I just received an M9+. When I plug it in to charge the red LED light by the USB C on the bottom turns on, but I cannot get the DAP to power up. I have held the power button and it’ll eventually flash the red LED but it won’t boot.

Is it likely the battery was fully depleted and now needs some time on the charger until it will turn on? It has been plugged in for about 2 hours.

 

[daijobudes]

Hi, I just received an M9+. When I plug it in to charge the red LED light by the USB C on the bottom turns on, but I cannot get the DAP to power up. I have held the power button and it’ll eventually flash the red LED but it won’t boot.

Is it likely the battery was fully depleted and now needs some time on the charger until it will turn on? It has been plugged in for about 2 hours.

Probably. Could also be something else…
Did you buy it Brand New from Authorized dealer?

 

[aaf evo]

Also the DAP does not feel warm to touch after 2 hours on charge, but the charger does work as my other daps/pvone charge just fine on it.

 

[Shanling]

Hi, I just received an M9+. When I plug it in to charge the red LED light by the USB C on the bottom turns on, but I cannot get the DAP to power up. I have held the power button and it’ll eventually flash the red LED but it won’t boot.

Is it likely the battery was fully depleted and now needs some time on the charger until it will turn on? It has been plugged in for about 2 hours.

Is this a brand new unit or purchased used?

You can give it some time on the charger, it might have been depleted battery

When you remove it from charger, does the LED light goes off or stays red?

You can try forced restart, hold down the power button twice for 15s.

 

[aaf evo]

Is this a brand new unit or purchased used?

You can give it some time on the charger, it might have been depleted battery

When you remove it from charger, does the LED light goes off or stays red?

You can try forced restart, hold down the power button twice for 15s.

It was purchased used.

I will let it charge over night as I am about to go to bed, but it’s been plugged in for about 2:30 hours already.

Yes, when I unplug it from the charger the LED light turns off.

The forced restart method didn’t do anything. Around 12 seconds the red LED (if I keep the DAP plugged in) flashes but that’s it. When it is unplugged nothing happens either.