@iFi
Well, I didn’t seem to have this problem before they jettisoned the bridge in the latest update. However this seems to obviate the whole point of the Roon-exclusive mode offered on the ZS to begin with. I tend to doubt the significance of the “software jitter” this feature is supposed to combat (they supposedly included anti-jitter tech in their USB port already) and I have no problem using the AIO mode personally. But I think they might as well have left that dial off the back, since it’s basically an unnecessary addition to the signal path.
I recently purchased a Zen Stream, along with a Zen DAC Signature V2. My ZS is hard wired to my LAN via Ethernet and out to the Internet via AT&T fiber. The local Ethernet connection speed is 1 Gbps to my AT&T Fiber Router, and my Internet access is about 375 Mbps (up and down). I am using Tidal along with a USB thumb drive that has a copy of my iTunes library.
When I updated the ZS firmware to the latest production release (not beta), I had all kinds of problems and had to reset the system back to the factory installed firmware to be able to consistently stream Tidal (controlled from an iPhone). I tried updating about 5 times and had to revert back each time. I did lose the ability to have ZS do the unfolding of MQA for Tidal when I went back to the prior firmware. iFi needs to drastically improve the quality of their firmware testing, and I am not just talking about beta releases. Right now, I am experiencing some occasional freezes when streaming Tidal, but it works most of the time.
I contacted iFi support about the connection problems with the latest production firmware, but they didn't even understand what I asked them, and they told me it works better when the ZS is connected to Ethernet, even though I told them it was already to connected to my LAN via Ethernet and out to the Internet via Ethernet fiber. So contacting iFi support may be a waste of time.
Supposedly the reason for using an exclusive mode rather than AIO is that it shuts down some unnecessary processing that goes on, and the ZS already runs pretty warm since it is basically a PC without any fans inside. But as you experienced, using the hardware switch to do exclusive modes does not work. with the latest production firmware.