[iFi audio]

This is a wonderful product. One of the only shortcomings is the Remote Controller. It works intermittently and only controls the volume. Is there a way or option to upgrade the remote to one that controlls the inputs and filters?Can I add a universal remote controller like the Harmony universal remote? If so, what are the remote code settings to add into the universal remote? Thank you.

Yes it is possible but only volume control is currently available on iDSD Pro. We may at some time consider making other functions available.

 

[Stings]

Thank you.

I look forward to expanded options of remote control in you idsd Pro product. I.e. Source, Filter and Resolution.

Devoted Customer.

 

[iFi audio]

Also folks, the second biggest audio event in Europe and one of the biggest in general - Poland's Audio Video Show - starts in 9 days.

And we'll be there!

• Where: Warsaw (Poland)
• Where exactly: The PGE Narodowy stadium, 1st floor
• When: November 16-18, 2018

If you're there, please visit us!

 

[BDHela]

Getting a "Clock Error - Please restart". Nothing fixes it. Support ticket entered.

 

[hedron00]

Getting a "Clock Error - Please restart". Nothing fixes it. Support ticket entered.

I had same problem a month ago. I tried re-started over 10 times but it didn’t work and gave it up. However, it came to normal next day and no problem until now.

 

[iFi audio]

Folks, this is what we do this weekend:



If you're around, please come and say hi!

 

[iFi audio]

Yup, HXOS and Athens are awesome!

 

[skootb]

So I still have this issue that's driving me crazy, and might result in my returning the iDSD before my 30 days are up.

If I listen via my iPhone, after a certain amount of time, if I hit pause, then try to resume listening a few minutes later, my phone no longer recognizes the pro iDSD. It doesn't matter how many times i unplug the usb and plug it back in. If I then try plugging my MacBook Pro into the usb of the pro iDSD, my Macbook Pro can't even recognize the pro iDSD. It's like the iDSD USB has shut off. The only way for either to see the iDSD is to restard the iDSD.

This seems like either a major bug or an issue with my unit.

Has anyone else experienced this? I've raised a support ticket but it doesn't seem like they're taking me seriously. I can't keep restarting my pro iDSD every time i hit pause.

 

[1BADJAD]

HELP! Two "Noob" Questions incoming: 1. Where can I buy a replacement remote (or is that even possible) for my iDSD? 2. Can anyone send me a link me to a site that sells the DC Loop Out cable needed to connect my iDSD & Pro iCAN using one power source? Thank You & Sorry if this is the wrong place to ask. My google search on the topic came up with nothing.

Dan

 

[iFi audio]

So I still have this issue that's driving me crazy, and might result in my returning the iDSD before my 30 days are up.

If I listen via my iPhone, after a certain amount of time, if I hit pause, then try to resume listening a few minutes later, my phone no longer recognizes the pro iDSD. It doesn't matter how many times i unplug the usb and plug it back in. If I then try plugging my MacBook Pro into the usb of the pro iDSD, my Macbook Pro can't even recognize the pro iDSD. It's like the iDSD USB has shut off. The only way for either to see the iDSD is to restard the iDSD.

This seems like either a major bug or an issue with my unit.

Has anyone else experienced this? I've raised a support ticket but it doesn't seem like they're taking me seriously. I can't keep restarting my pro iDSD every time i hit pause.

We strongly advise to contact our support team here: http://support.ifi-audio.com/

...and we'll do our best to help you. Thanks!

 

[iFi audio]

HELP! Two "Noob" Questions incoming: 1. Where can I buy a replacement remote (or is that even possible) for my iDSD? 2. Can anyone send me a link me to a site that sells the DC Loop Out cable needed to connect my iDSD & Pro iCAN using one power source? Thank You & Sorry if this is the wrong place to ask. My google search on the topic came up with nothing.

Dan

Please contact our support (the link is to be found one post above) and we'll see what we can do.

 

[skootb]

We strongly advise to contact our support team here: http://support.ifi-audio.com/

...and we'll do our best to help you. Thanks!

I contacted support. I was told they hadn't heard of this issue, even though other people have reported the exact same issue as me in the other iDSD thread.

I returned my iDSD pro last week for a refund.

 

[iFi audio]

I contacted support. I was told they hadn't heard of this issue, even though other people have reported the exact same issue as me in the other iDSD thread.

I returned my iDSD pro last week for a refund.

We're sorry to hear that. Thank you for giving Pro iDSD a go.

 

[Trogdor]

HELP! Two "Noob" Questions incoming: 1. Where can I buy a replacement remote (or is that even possible) for my iDSD? 2. Can anyone send me a link me to a site that sells the DC Loop Out cable needed to connect my iDSD & Pro iCAN using one power source? Thank You & Sorry if this is the wrong place to ask. My google search on the topic came up with nothing.
Dan

I asked the same question and I am awaiting a cable I ordered. I will report back if everything checks out. It should arrive this week.

 

[skootb]

We're sorry to hear that. Thank you for giving Pro iDSD a go.

I really liked the sound. But i couldn’t keep restarting it all day