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If this is an issue happening in the last 3 iterations of the product and is still there it signals an issue, at least about the release process of the company. It is not about if some fanboys not having it (apparently they only have a timbres density problem), it is about some of the people out there experiencing it and having to deal with such a basic issue, which apparently can only be solved "temporarily" by doing a hard factory reset. This is not a simple thing.
Before releasing a product, companies must have done extensive testing, not just sound quality but extensive system level testing. This kind of an issue that happened to at least 3 people out of maybe 10-15 shows that it is not a hard to observe issue for a company with tens of units in their possession, with about 4 years of history on that product. Apparently, they ignored it and / or people were not reactive about such issues to be caught before a release.
I have seen with what kind of horrible bugs DX220 was released, and apparently because of proper customer pressure for them to fix their release process, they will, also using their freebie monsters and / or fanboy community, they will try to make us see it as OK, which is not.
Everything I mentioned before and this problem reappearing in the third iteration of the product are connected at the point of lack of attention. The mentality that leaves the not usable menu items in the user interface and lets such bugs to slip and carry on are the same. This thread is full of their fanboys that has no problem with buying every gadget out there and throwing out some money and freebie monsters that received the product for free, and what they say about the product should not even count.
Companies are responsible for everything that they throw in front of us. Everything that is listed in the list of features is important, unlike what some freebie monster / money-no-issue Pollyanna fanboys say.
So people, if you like iBasso sound quality, please make pressure on them to fix their process by sending out such issues to them and following up their progress. This is the only way to really enjoy the music with those products you bought, in the way that you want to enjoy it.
Not sure if you gonna see my reply or not, considering you block everybody who doesn't agree with your point of view in this thread, and I can imagine soon this thread will feel to you like talking to yourself.
But if you can see the reply, what are you trying to accomplish with your posts? You made some valid points, relative to your perspective as a customer, said your peace, and what is next? What is the purpose of continuing to drive this point if, according to you, company does not listen and its "fanboys" accept it as is. If nothing has changed or will change to address your concern, why do you continue to "waste your breath" repeating yourself?
I get it, you are frustrated. But it also feels like you are turning this into a smear campaign against a manufacturer. Maybe it is just your personality and you are used to things always going your way, but you know in life not everything goes the way you expect, pick your battles, and know when to quit, man. As you mentioned, you already got suspended by HF admins and if you continue, they will ban you. And I saw you posted the same in HF FB audio group where I can't find your post anymore, assuming admins deleted it in there as well. What is next, buying ads on head-fi with a flashing banner "don't buy from ibasso"?
You already solidified it in your mind that ibasso is a horrible company with horrible fanboys, and nothing ever gonna change. You got this weight off your chest. And yes, I have no business of telling you what to do and how to feel, but maybe you should just let it go, man?