If you have no fit / seal issues, then I just don't understand your bass description as being 'neutral'. I consider the IT03 as a bass heavy (far from neutral) iem myself and I'm starting to wonder if there could be anything wrong with your pair. Or maybe It's a matter of bad synergy result between a specific dap/source and the IT03
Anyhow, I use JVC Spiral Dot (M) tips myself on the IT03, but I guess you might have tried those as well, coming accross 'countless' tips.
Oh, and for what's it worth: I still consider (and that's why I still have it in my current collection after quite some time) the IT03 as a 'bang for buck' iem, delivering an amazing good sound quality for its $259
Since when are '
boomy, meaty and slow decay' synonyms for '
terrible, crappy and ****ty'? I guess this comes down to your personal interpretation.
I think there usually is a noticeable difference between bass from DD and BA drivers and imo his description wasn't that far off. As a matter of fact, boomy, meaty and slow decay is often what I like about DD (or hybrid) driver iems myself.
But hey...at least you had a good laugh about it, and I guess that's also worth something
I agree that iBasso's customer service is one of the best around. It's great to have someone like Paul around in this and other iBasso threads, always being responsive and helpful