Uninstall Windows Installer and get the latest version of it from
www.microsoft.com
Windows Installer 3.0 is available
Follow this small guide for installation:
Remove or disable any adware program like Spybot or Ad-aware.
Disable any Firewall like ZoneAlarm and such. Leave the Windows Firewall on.
Disable any virus protection like Norton or McAffee
Uninstall the zune software from your PC and remove any reference of *Zune* from your registry.
Some registry cleaning tools here:
Registry File Cleanup « Zune Tips Weblog
Use Unzoone *IF* necessary.
Update your windows FIRST
Go to
Zune.net | Download Zune Software and download the full Zune XP package
(if the Zune site doesnt work for you, try this
www.microsoft.com link:
http://tinyurl.com/2yn9wa )
Install it.
* if the installation goes wrong, run the big zuneXX.msi file under the packages folder, extracted into the zunexp folder. use the 32bit version (if running Windows 32, otherwise 64bit version for Vista 64)
After the installation finishes, plug your Zune and update it going into Device > Settings > Device Update.
Detailed install using the MSI.
1. Download ZunePackage_2.1.exe (you did already)
2. Extract ZunePackage_2.1.exe
3. Go to x86\packages folder under the new zunexp folder
4. Run dotnetfx.exe
5. Run wmfdist11-windowsxp-x86-enu.exe
6. Run windowsxp-kb915865-v11-x86-enu.exe
7. Run zune-x86.msi
Try the detailed MSI install. Later.