What IEM? do you mean the cable pins which connect to the earphone ports? If they are loose, I think it is better to replace the cable than to try to drive them further into the cable seating. Good luck.
Thanks a lot for the tip with the soldering iron.
Make sure to put only a very very thin coating on the pins (not so easy).
Then smooth everything with a sand paper until they fit smoothly into the socket. Don't apply any force.
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