n00b2
500+ Head-Fier
- Joined
- May 14, 2013
- Posts
- 510
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- 55
My opinion? I think that Sennheiser is lazy and conservative.
I am also not sure, but somehow I have the impression that they are few and old people there, because every single time, believe me, every single time that I call or write, the SAME guy answer me. And I mean, Sennheiser maybe does not sell as much as Beats and does not need 500 Customer Care representatives, but, ONE?
I mean, when I called, when I wrote to the support, and when I wrote a suggestion in the online form in the "feedback" section, the SAME guy answered.
Whatever.
What I wanted to say is that from how he spook to me of BT, I had the impression that Sennheiser just hate BT.
They do it just to please people and gain a bit of market more but they see it as something bad for the sound.
Which, I mean, everybody know that BT is not as good as wired, but there are people who need BT, and those people deserve good headphones too, so if you produce headphones, and you can make people happy by doing better BT headphones, why not?
But I think they are lazy and do not want to invest time in the BT research, and so they still have the SAME bt hardware and put it in just every new headphone.
Look, the prehistoric MM550-X had already Noise Gard. And it already sucked.
They KNOW that people are craving for good ANC, and they use the same ****ty Noise Gard in their new models.
They know that the range is not good, even their USB adapter sucks, but they do NOTHING to change that.
If I am wrong, I apologize with Sennheiser, but if I am right, they should apologize with us, because the cost of the Momentum (new model) wired is 319 and the BT version is 449, and you can NOT make people pay 130 Euro more just to put there the same old crappy bt technology which you use since the MM series.
But maybe I am wrong, because he somehow told me that since the MM they had be making research and improvements.
Or maybe they should have made more improvements, if people still complain about the same (poor range, poor anc).
I mean, for me the ANC of the BeoPlay H8 sucks, and people say it is better than the Momentum (apart for the hiss).
So...
Doesn't surprise me that the same guy answers every time. If you call up you will probably get a bunch of different guys answering. But through email it is one guy's responsibility to respond. Usually that guy would know what he is doing but from what you have said ...
Not sure if Sennheiser hate BT, they have released a fair few BT models much more than most other audiophile brands. They clearly love wireless as shown by their RS series (great headphones). They have definitely improved since the MM series. The sound was crap with NC on in those. Not so with the Momentum. The battery life over bluetooth has also improved a lot as well. The noise guard seems to have improved in the new version from the specs but could be that it makes no difference in real life. Could be that they just don't think BT will ever be as good as wired and that is their standard response whenever a complaint comes through regarding bluetooth (whatever the complaint). Bit of a copout if that is the case but they are trying.
Why do you dislike the BT adapters btw? From all user reviews I have seen they are well rated. And they tell you whether you are connected by aptx or SBC.