[TeamHiFiMAN]

Hello Everybody,
 
We are the Customer Service Team of Head-Direct Corp. (Hifiman) We are here providing any info. of our products.
www.head-direct.com
http://stores.ebay.com/headdirect
http://www.amazon.com/gp/browse.html?ie=UTF8&marketplaceID=ATVPDKIKX0DER&me=A1GH37DDIGH3L6
 
Besides, any problems from you MUST be resolved immediately from us. Just because we are the BEST team of customer service, you MUST be served with the best service.
We are going to be here anytime for your inquiry, so feel free to ask any of us. 
Moreover, if you really are an audiophile or player fans, and always searching for any news and info. of our new products or any update, click the link for more answers: http://hifiman.com/Blog/
Or email us at:customerservice@head-direct.com
We all appreciate it.
 
BEST REGARDS,
Head-Direct Customer Service TEAM

 

[wilzc]

AWWWW YEAHHHH!!!!
 
 
Btw, I've got an old production HE-500. I haven't really abused it or used it too much but the paint on my Y-Yoke/Gimbals that are originally black have all but deteriorated. Now it looks a little dumb. What kind of paint do you all recommend me to use for a future repaint job whenever I find the time to do some touch up.
 
Or does head-direct sell replacement metal yoke's for the HE-500. I hear the newer models have a much better paint finish that doesn't just..  chip off with the wind.

 

[TeamHiFiMAN]

It's PE Light Oil Painting.

 

[jerg]

Hi!
 
Has there been another unannounced driver revision change for HE400?
 
I sent my old HE400 (made in May I think) with translucent white drivers back because it had a buzzing issue, and the new pair has sandy yellow plastic drivers and seems to sound brighter in the treble.
 
Thanks.
 
 
 
Edit:
 
 
Older driver

 
 
New driver

 

[MattTCG]

+1 on the inquiry on the driver change.
 
thanks...and welcome aboard!!

 

[sayh]

Hi Eric,
I was changing earpads for the HE-6, and i realised there was this deteriorated foam on the grille, both sides.
Does the foam padding on HE-6 serve any specifc function? It is sticked onto the grille before the driver.
I have since removed and cleanup that sticky mess, which seems does not affect anything, but i do feel the mids suffered a little or it could be just me.
Please advise.

 

[preproman]

Quote:

Hello Everybody,
 
any problems from you MUST be resolved immediately from us. Just because we are the BEST team of customer service, you MUST be served with the best service.
We are going to be here anytime for your inquiry, so feel free to ask any of us. 
 
BEST REGARDS,
Head-Direct Customer Service TEAM

 
 
I though you guys was gong to be here immediately?  It's been a full day with no response to the above questions.  We want fast service..
 
 
 

 

[MattTCG]

^^ easy...easy. Let's be nice to the new guys. 

 

[zenpunk]

Another question about getting spare parts for a HE-6. I am after a couple of thin plastic rings, the one that hold the grill at the back/outside of the driver. I have sent emails to head-direct website but everytime you direct me to the ear cushions. 

..language barrier I guess...Is their a part number for those rings? Thanks

 

[TeamHiFiMAN]

 
Jerg & MattTCG,
 
We recently made some small adjustments on some parts of the driver. 
The new driver you are referring to is the latest version.

 

[TeamHiFiMAN]

Sorry, dude.
All the questions so far MUST be professionally resolved by us.
Sorry for the delay.
Regards.

 

[TeamHiFiMAN]

So nice of you, a lot of thanks.
Solute you, buddy.

 

[TeamHiFiMAN]

Quote:

^^ easy...easy. Let's be nice to the new guys. 

 
So nice of you, a lot of thanks.
Solute you, buddy.

 

[TeamHiFiMAN]

Quote:

 
 
I though you guys was gong to be here immediately?  It's been a full day with no response to the above questions.  We want fast service..
 
 
 

 
Sorry, dude.
All the questions so far MUST be professionally resolved by us.
Sorry for the delay.
Regards.

 

[IcedTea]

Quote:

 
Jerg & MattTCG,
 
We recently made some small adjustments on some parts of the driver. 
The new driver you are referring to is the latest version.

What kind of tweaks did you guys do if you don't mind me asking?