1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.

    Dismiss Notice

Head-Direct / HIFIMAN Customer Service TEAM

Tags:
First
 
Back
1 2 3
5 6 7 8 9 10 11 12 13 14
Next
 
Last
  1. TeamHiFiMAN
    Quote:
    Sorry guys, I wonder where you got that news? [​IMG]
    The warranty should be:

    30 days refund: shipping cost is not refundable.
    1 year replacement: Customers will pay shipping cost.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  2. TeamHiFiMAN
    Quote:
    We totally understand your situation, dude. [​IMG]
    Besides, the discount we offer depends on how presious the ideas you can offer us in advance. [​IMG]
    Probably, we can offer a beta set of our new products such as headphones & high-end players if you can give us a review on that stuff afterwards. 
    Sounds good?
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  3. TeamHiFiMAN
    Quote:
    For North America, probablly at the end of Oct. or Nov.
    If cash allowed, you can get a 801 before the 901 coming out.[​IMG]
    After all, there is a bit of difference between them. Besides, the 901 is NOT a complete successor of 801.
    As I know so far, the 801 is more like a portable player. And the 901, oops, secret...[​IMG]
    I can say both are wothy the money you gonna pay.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  4. TeamHiFiMAN
    Quote:
    Amazing pic!
    I meant that pysically modifying the stock grill would be more likely to destroy the whole structure or something unseen lik frequency response.
    Anyway, the defective could be returned to us for replacement if the original part is still kept safe.
    And we sitll glad to do the service as always.[​IMG]
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  5. preproman
    Quote:
     
     
    What's this discount?  I want to order the HE-5LE - what discounts can I get?
     
  6. TeamHiFiMAN
    Quote:
    Offer us what we need to improve any of our products.
    In return, we will make a tempting discount for you.
    Fair? [​IMG]
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  7. MattTCG
    Quote:
     
    I like where this is going. 
     
    [​IMG]
     
  8. psygeist
    Quote:
     
    I am pretty sure that at the time of purchase I bought this earphone partly because of the 3 years warranty. I shall write down the excerpts from other members post testifying the same:
     
    joker, in his huge list of reviews
    http://www.head-fi.org/t/478568/multi-iem-review-256-iems-compared-rock-it-sounds-r-20-r-30-added-09-29-12
     
    Quote:
     
    In RE272 thread:
    http://www.head-fi.org/t/563095/hifiman-re-272-review/195
     
    Quote:
     
    I am surprised that you are not aware of that.
     
  9. Chawanwit

    Me toooo:p
     
  10. TeamHiFiMAN
    Quote:
    Sorry, dude. I'm contacting our manager for further info. on this issue.
    I'll reply ASAP.[​IMG]
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  11. lithium1085
    Hi Eric.... I recently bought a Hifiman EF2A to use as a DAC/amp with my HD-598. I really like it but a small problem is that it has too much gain and by the time I get rid of channel imbalance, the volume is really high. Is there any way to reduce the gain on this? Would it perform with lower gain on higher impedance headphones?
     
    I have already asked this in another forum.....Do you think reduction of volume digitally from the laptop will lead to a huge loss of quality?

     
  12. TeamHiFiMAN
    Quote:
    Hey dear, I just contact our manager on this replacement issue. What I got from him is that we never had that 3ys warranty since the company set up. [​IMG]
    So I doubt the reality of that info. you got from that thread. Or could you contact that person you got that info from, again?
    However, if you need help for your earbuds, contact us. And then we gonna try to help you out for free if possible. Sounds good? [​IMG]
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  13. TeamHiFiMAN
    Quote:
    Hi dear, we already realized the too-much-gain issue. However, you may not expect this amp to fit every headphone you own. Just because the EF2A has much more gain and channel imbalance issue than other amps, you could choose some other headphones which are more fit with the EF2A. In fact, the EF2A is really a nice device which is small, cheap, attractive, and sturdy. You will not get disappointed at what you got. [​IMG]
    Besides,  if you're willing to cut the volume on your source by half, then the EF2A probably plays nicer with those headphones.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  14. lithium1085
    I am not at all disappointed......I just wanted to know if there was a way of reducing it...thanks a lot
     
     
  15. psygeist
    Quote:
    Nothing's wrong with my earphones. I take great care of my audio gears.
     
    Thanks for checking out.
     
First
 
Back
1 2 3
5 6 7 8 9 10 11 12 13 14
Next
 
Last

Share This Page