[minusthetom]

Hi there, I've been tracking my ems delivery and things are looking a bit strange to me -

Your item was delivered(MINHANG) at 2009-05-04 15:46:00
Signed for by：ADDRESSEE SIGNED

2009-04-30 20:46:00MINHANG Posting
2009-05-04 08:34:30SHANGHAI Arrival at Sorting Center
2009-05-04 09:18:59SHANGHAI Despatch from Sorting Center
2009-05-04 10:26:01SHANGHAI Arrival at Sorting Center
2009-05-04 10:52:37SHANGHAI Despatch from Sorting Center
2009-05-04 13:39:47HL Delivery arranged
2009-05-04 15:46:00MINHANG Delivery


Is this normal??

 

[termikas]

I had exactly the same problem:
Timing Site Status
　 2009-04-21 15:24:00 MINHANG Posting
　 2009-04-22 00:12:14 SHANGHAI Arrival at Sorting Center
　 2009-04-22 04:38:51 SHANGHAI Despatch from Sorting Center
　 2009-05-02 22:01:14 BEIJING Arrival at Sorting Center
　 2009-05-03 00:35:46 BEIJING Despatch from Sorting Center
　 2009-05-03 12:50:36 SHANGHAI Arrival at Sorting Center
　 2009-05-03 14:54:20 SHANGHAI Despatch from Sorting Center
　 2009-05-03 17:16:53 HL Delivery arranged
　 2009-05-03 17:22:00 MINHANG Attempted delivery
　 2009-05-04 07:42:54 HL Delivery arranged
　 2009-05-04 10:26:00 MINHANG Delivery

I wrote them about it and they said my postal address was incorrect (which it wasn't), so I was thinking maybe it has something to do with EU?

 

[Nankai]

Quote:

Originally Posted by termikas /img/forum/go_quote.gif I had exactly the same problem: Timing Site Status 　 2009-04-21 15:24:00 MINHANG Posting 　 2009-04-22 00:12:14 SHANGHAI Arrival at Sorting Center 　 2009-04-22 04:38:51 SHANGHAI Despatch from Sorting Center 　 2009-05-02 22:01:14 BEIJING Arrival at Sorting Center 　 2009-05-03 00:35:46 BEIJING Despatch from Sorting Center 　 2009-05-03 12:50:36 SHANGHAI Arrival at Sorting Center 　 2009-05-03 14:54:20 SHANGHAI Despatch from Sorting Center 　 2009-05-03 17:16:53 HL Delivery arranged 　 2009-05-03 17:22:00 MINHANG Attempted delivery 　 2009-05-04 07:42:54 HL Delivery arranged 　 2009-05-04 10:26:00 MINHANG Delivery I wrote them about it and they said my postal address was incorrect (which it wasn't), so I was thinking maybe it has something to do with EU?

In your case, the package was shipped to EU between 4-22 and 5-02. Because they did not find your address, the package was returned.

 

[Nankai]

Quote:

Originally Posted by minusthetom /img/forum/go_quote.gif Hi there, I've been tracking my ems delivery and things are looking a bit strange to me - Your item was delivered(MINHANG) at 2009-05-04 15:46:00 Signed for by：ADDRESSEE SIGNED 2009-04-30 20:46:00MINHANG Posting 2009-05-04 08:34:30SHANGHAI Arrival at Sorting Center 2009-05-04 09:18:59SHANGHAI Despatch from Sorting Center 2009-05-04 10:26:01SHANGHAI Arrival at Sorting Center 2009-05-04 10:52:37SHANGHAI Despatch from Sorting Center 2009-05-04 13:39:47HL Delivery arranged 2009-05-04 15:46:00MINHANG Delivery Is this normal??

Your package was declined by Custom and returned. Only about 1 or 2 percent packages are like that. We will ship it again.

 

[termikas]

Quote:

Originally Posted by Nankai /img/forum/go_quote.gif In your case, the package was shipped to EU between 4-22 and 5-02. Because they did not find your address, the package was returned.

That must be a joke. My address was just fine. I have ordered from China before using the same postal address and it has always worked. So I think that was not the real reason. Anyway thank you for refund, though I won't be ordering again.

 

[Nankai]

Quote:

Originally Posted by termikas /img/forum/go_quote.gif That must be a joke. My address was just fine. I have ordered from China before using the same postal address and it has always worked. So I think that was not the real reason. Anyway thank you for refund, though I won't be ordering again.

We can email you the picture of the return notice on your package.

 

[termikas]

Quote:

Originally Posted by Nankai /img/forum/go_quote.gif We can email you the picture of the return notice on your package.

You can do that, but that will not change my opinion anyway, so why bother. (My address is just fine, I've used Paypal for years and never changed it and until now I've had zero problems).

Anyway my moral is when ordering from Europe consider the option that you will not receive the goods. It wouldn't be that bad, but for some reason the shipping is really expensive.

 

[Nankai]

Quote:

Originally Posted by termikas /img/forum/go_quote.gif It wouldn't be that bad, but for some reason the shipping is really expensive.

Shipping to East EURO is very expensive. Start from 28usd.