Zemo
500+ Head-Fier
- Joined
- Sep 16, 2003
- Posts
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I had some experiences with handmade....needless to say they won't get my business again.
I placed an order, the email I got back:
"Your credit card was declined 3 times in two days."
That was it...no info about resubmitting, no contact phone number, nothing. After a couple emails back in forth, I resolved to get on their website, place something into my shopping cart so I could log in, look up my old order, and give the dude a call. He then proceeded to give me a lecture about how he can't ship to a different address than the billing address, yata yata yata, despite there being a seperate billing and shipping address area. All of my cards are registered at my permanent address, not the address where I currently am, so NONE of my cards would allow him to ship to me...I asked about paypal, but since none of these cards are registered at this address, I can't confirm my address with paypal, and subsequentally, he can't ship to me.
After trying to reason with him for a while (other companies ship to me with no problems, etc etc etc), I gave up and said "fine, cancel my order"
His response? The A-hole hung up on me! He freakin' HUNG UP on me....What a person. He's never getting my business again.
I'm sure Pete has something he'd like to add.
-Z
I placed an order, the email I got back:
"Your credit card was declined 3 times in two days."
That was it...no info about resubmitting, no contact phone number, nothing. After a couple emails back in forth, I resolved to get on their website, place something into my shopping cart so I could log in, look up my old order, and give the dude a call. He then proceeded to give me a lecture about how he can't ship to a different address than the billing address, yata yata yata, despite there being a seperate billing and shipping address area. All of my cards are registered at my permanent address, not the address where I currently am, so NONE of my cards would allow him to ship to me...I asked about paypal, but since none of these cards are registered at this address, I can't confirm my address with paypal, and subsequentally, he can't ship to me.
After trying to reason with him for a while (other companies ship to me with no problems, etc etc etc), I gave up and said "fine, cancel my order"
His response? The A-hole hung up on me! He freakin' HUNG UP on me....What a person. He's never getting my business again.
I'm sure Pete has something he'd like to add.
-Z