[singlung]

You can email us via Freshdesk or PM me here. It's up to you. It all goes to the same place/person. Probably a *bit* easier to PM me here.

Hopefully this is the last year we have to set up re-contacts. We had system changes in the past, and a lot of records are not accurate. That's why we have people verify their information.

If you paid for a Pulse through an IGG campaign, refunds are not available. I am sorry about any inconvenience.

2013 backer here, just sent you a PM.

 

[Drsparis]

Are 2013 backers getting preference now? Because I am a 2013 backer... not October like some but I have been waiting long as F%$k.

 

[singlung]

Are 2013 backers getting preference now? Because I am a 2013 backer... not October like some but I have been waiting long as F%$k.

Yes, PM user stuck limo your info. I sent a message to him yesterday and he replied quickly.

 

[miceblue]

Yes, just label the ticket indicating Pulse USB Failure / Head-Fi Customer or something on the subject line so I can quickly identify that.

Will there be any update regarding this ticket? I was hoping to have it patched up before CanJam SoCal in April.
Ticket #43790
Pulse X Infinity serial number is: 7CAA2AZ20 and the barcode is: 0656727801255 (also labeled with the number 186)

Thank you in advance.

 

[swapper]

I have the ticket #42120 opened since September 2017...

 

[stuck limo]

Will there be any update regarding this ticket? I was hoping to have it patched up before CanJam SoCal in April.
Ticket #43790
Pulse X Infinity serial number is: 7CAA2AZ20 and the barcode is: 0656727801255 (also labeled with the number 186)

Thank you in advance.

I have the ticket #42120 opened since September 2017...

I updated both these tickets for you again.

 

[graham508]

hi bros, I am exasperated by this as anybody but I feel we’re only beating ourselves up over this. I strongly adivse pm’ing Jarek over your situation. In my experience he listens and acts - he’s by far our best asset.

 

[Roll]

There is movement, posted on Indiegogo

LH Labs Campaigner, 5 hours ago:
The factory is starting the production process now.

 

[dclaz]

There is movement, posted on Indiegogo

LH Labs Campaigner, 5 hours ago:
The factory is starting the production process now.

I won't hold my breath....

 

[pauldgroot]

Ticket #43167 open since 126 days so far, please.. My Pulse XFI has a hard time getting recognized by my pc and often needs several reboots for it to work properly.

 

[stuck limo]

Ticket #43167 open since 126 days so far, please.. My Pulse XFI has a hard time getting recognized by my pc and often needs several reboots for it to work properly.

Hey, sorry about that. We're still backed up on tech tickets and I have no way of knowing when any particular ones will get looked at. I'm sorry about that. I've let the tech team know about the individual tickets. I apologize again for the situation.

 

[stuck limo]

Larry is in Asia again as of tonight, working on wrapping things up with the Wave components (battery, screen, etc.) and manufacturers. When I have more information, I’ll be sure to share it with everyone immediately. Not sure how long he's planning to stay over there, maybe a month? I am actively working on getting updates, and will post those when I have them.

He is also working on visiting and/or checking the Pulse factory and making sure their production run is good for the new Pulse units. I have not been given any updates on the current run yet. I am actively working on obtaining them. When I have more info on this, I'll update that as well.

 

[Mike-WI]

Any updates on the Pulse S100 Power Amp and related amps?
Seems like an amp shouldn't be as difficult.
I am using a tiny Fii0 A1 (discontinued, not the headphone amp) in one of my office settings (I use Emotiva DC-1 DAC w/ powered speakers or other amp in other settings).
I was thinking of getting a Schiit Audio pre-amp and amp if I don't have a more definitive timing for the Geek amp.

Mike

 

[Hercules]

Any updates on the Pulse S100 Power Amp and related amps?
Seems like an amp shouldn't be as difficult.
I am using a tiny Fii0 A1 (discontinued, not the headphone amp) in one of my office settings (I use Emotiva DC-1 DAC w/ powered speakers or other amp in other settings).
I was thinking of getting a Schiit Audio pre-amp and amp if I don't have a more definitive timing for the Geek amp.

Mike

I may not see my Amp before 2020.....maybe I retired from Audiophile or ....

https://support.lhlabs.com/support/solutions/articles/13000044374-analog-campaign-update

 

[stuck limo]

Any updates on the Pulse S100 Power Amp and related amps?
Seems like an amp shouldn't be as difficult.
I am using a tiny Fii0 A1 (discontinued, not the headphone amp) in one of my office settings (I use Emotiva DC-1 DAC w/ powered speakers or other amp in other settings).
I was thinking of getting a Schiit Audio pre-amp and amp if I don't have a more definitive timing for the Geek amp.

Mike

I was told "before 2020 for sure." If you need something in the meantime, you may want to look at another alternative of your choosing.