Final Audio Design Impressions and Discussion Thread
May 27, 2015 at 5:09 AM Post #5,585 of 10,791

Singleton

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  Check out my review of the Pandora Hope VI headphones: http://www.head-fi.org/products/final-audio-design-pandora-hope-vi-headphones/reviews/13227

 
Awesome review and nice job can't wait to read your next review
smily_headphones1.gif

 
May 27, 2015 at 5:27 AM Post #5,586 of 10,791

cooperpwc

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  Sorry to spoil the mood, a simple google search on touchofmodern scam shows alarming results.

 
I will be polite and not accuse you of being a troll, Arianne with one post. But you would forgive me if I or anyone who repeated your search wondered otherwise. They are Better Business Bureau A+. The biggest complaint against them was that they copied someone else's business model. That lawsuit was settled and they immediately raised more funds.
 
Based on numerous reviews, people who knew what they were ordering seem generally to be very happy. The minority of complaints against them are mostly people that purchased items that were not what they were expecting. (Lousy LED light... furniture with no assembly instructions...) These guys are resellers. It is a buy and keep service: low prices, no returns. FAD IEMs are a known quantity so, at least for me, that is not a concern here.
 
To be clear, I know nothing about this company beyond learning about them today, doing some searches and disagreeing with your characterization. 
 
May 27, 2015 at 5:34 AM Post #5,587 of 10,791

sonickarma

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I will be polite and not accuse you of being a troll, Arianne with one post. But you would forgive me if I or anyone who repeated your search wondered otherwise. They are Better Business Bureau A+. The biggest complaint against them was that they copied someone else's business model. That lawsuit was settled and they immediately raised more funds.
 
Based on numerous reviews, people who knew what they were ordering seem generally to be very happy. The minority of complaints against them are mostly people that purchased items that were not what they were expecting. (Lousy LED light... furniture with no assembly instructions...) These guys are resellers. It is a buy and keep service: low prices, no returns. FAD IEMs are a known quantity so, at least for me, that is not a concern here.
 
To be clear, I know nothing about this company beyond learning about them today, doing some searches and disagreeing with your characterization. 


I contacted Final Audio Design to ask it the products on the site are under warranty and supplied by them.
 
But It might take a few days to get a reply (from previous experience) - and the deals will be gone by then.
 
Will let you guys know if/when they respond
 
May 27, 2015 at 5:35 AM Post #5,588 of 10,791

seeteeyou

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Good catch, they're actually called Whitehawk Ventures with plenty of complaints
 
http://www.bbb.org/greater-san-francisco/business-reviews/internet-shopping/whitehawk-ventures-in-san-francisco-ca-440580
 
As a friendly reminder, NEVER get PF from any suspicious sources since FAKE ones from China should be incredibly rampant
 
http://item.taobao.com/item.htm?id=20316962007
 
Be extremely careful with used ones as well, we never know what we see in the pictures and what we're actually getting in the end.
 

 
BTW, they're officially changing the brand from Final Audio Design to Final on June 9th
 
http://av.watch.impress.co.jp/docs/news/20150527_704024.html
8WmBobc.jpg
 
 
May 27, 2015 at 5:39 AM Post #5,589 of 10,791

Arianne

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I will be polite and not accuse you of being a troll, Arianne with one post. But you would forgive me if I or anyone who repeated your search wondered otherwise. They are Better Business Bureau A+. The biggest complaint against them was that they copied someone else's business model. That lawsuit was settled and they immediately raised more funds.
 
Based on numerous reviews, people who knew what they were ordering seem generally to be very happy. The minority of complaints against them are mostly people that purchased items that were not what they were expecting. (Lousy LED light... furniture with no assembly instructions...) These guys are resellers. It is a buy and keep service: low prices, no returns. FAD IEMs are a known quantity so, at least for me, that is not a concern here.
 
To be clear, I know nothing about this company beyond learning about them today, doing some searches and disagreeing with your characterization. 

 
I've had my fair share of coming in touch with fake PFXs and am simply surprised by the huge discrepancy with the prices offered in regards to retail. To be fair i did not scrutinize all the search results as well. 
wink.gif
  Cheers, we are all here to share our thoughts on everything FAD.
 
beerchug.gif
 
 
Rant: Please be gentle with newer members who have not posted anything
redface.gif

 
May 27, 2015 at 6:22 AM Post #5,590 of 10,791

cooperpwc

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Arrianne, we are all good.
 
seeteeyou, I see those as fairly typical BBB complaint results and the company does respond. Lots of satisfaction on the Internet too. Now as for the concern that the FADs might be fake, yes that has to be on our horizon. They could be fake and touchofmodern.com not even know it as I am quite sure that they are buying other's stock. Warranty will therefore be iffy too.
 
I am tempted nonetheless. It is also true that I was not planning to spend $1000 just now on an IEM that I do not need - even if it is a great price.
 
Let's see what sonickarma learns.
 
May 27, 2015 at 8:01 AM Post #5,592 of 10,791

seeteeyou

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If anything were going south, don't expect a refund
 
They wouldn't give me a refund, because the sale was final, but they would honor a store credit.

 
That store credit could be worth $1000+ so as usual maybe we might need to do a risk-benefit analysis.
 

 
Hopefully this ain't true
 
I have tried on 20+ occasions to contact this company for resolution and have yet to receive a response.

 
Maybe give them a call and see how easy it is to get someone on the phone
 
888-868-1232
Lake Vincent Rd, Trenton, South Carolina
http://www.cjb.net/888/868.html
 

 
Yet another elusive one to me
 
http://www.ripoffreport.com/r/touch-of-modern/san-francisco-california-94103/touch-of-modern-dishonest-drop-shippers-this-company-is-a-drop-shipper-that-takes-your-m-1163946
 

 
OTOH, they're indeed a dealer of Audeze products
 
Touch Of Modern
329 12th Street,
San Francisco, 94103
888-868-1232
hello@touchofmodern.com
http://www.audeze.com/dealers/United%20States/California
 

 
$1,300 or so from Japan
 
http://www.gnet8.com/ProductShow.aspx?type=2&pcid=FI-DC1602SC-G
http://kakaku.com/item/K0000439185/
http://kakaku.com/item/K0000242773/
 
May 27, 2015 at 8:13 AM Post #5,593 of 10,791

peareye

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If you use your credit card and it arrives not as described, or doesnt arrive at all, i believe the card company will look after you...
 
i bought one and did factor in the possibility of minor or major hiccups so the bonus is if everything goes smoothly...
 
May 27, 2015 at 8:45 AM Post #5,594 of 10,791

Singleton

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  If you use your credit card and it arrives not as described, or doesnt arrive at all, i believe the card company will look after you...
 
i bought one and did factor in the possibility of minor or major hiccups so the bonus is if everything goes smoothly...

 
If you used PayPal then your covered by PayPal's Buyer Protection Policy and here is the link to PayPal's latest Buyer Protection Policy in PDF format: https://www.paypalobjects.com/webstatic/en_AT/ua/pdf/buyerprotection.pdf
 
May 27, 2015 at 8:46 AM Post #5,595 of 10,791

CJG888

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If this is legit, it gives you an idea of the margins on these things...
 

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