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FiiO X7 Mk II 2GB RAM + 64GB ROM + ESS9028 PRO + Balanced + DSD + BT 4.1 aptX + Dual mSD + Dual Band WiFi + Opt Out

Discussion in 'Portable Source Gear' started by superuser1, Jul 6, 2017.
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  1. Peter68
    My volume wheel is basically useless now. Has anybody been through the experience of sending it back for repair for this issue? I’m wondering if it’s worth it.
  2. dsrk
    I was facing the same issue, sent it for repair. They said that the issue is fixed, I will confirm it once I receive it.
    Peter68 likes this.
  3. Peter68
    Thanks, how long did it take to send it in and get it fixed?
  4. dsrk
    At first they told it had to be sent to China for repair but later they could repair at India's service center itself (it's less than a week). They sent me an M9 as a standby player, they will send my player soon.
  5. dsrk
    I have received my X7II today, they fixed the volume wheel.
    They are really good with their service, in fact best service I have ever received.
    Peter68 likes this.
  6. Peter68
    So, how long was it from the time you sent it in until you got it back?
  7. dsrk
    It's two weeks exactly, it would have been less if I hadn't gone out of town.
    They actually repaired it here in India itself, they did not send it to China as they stated initially.
  8. FiiO
    Dear friend,

    Glad to hear about that. Thanks for the feedback.

    Best regards
    FiiO Stay updated on FiiO at their sponsor page on Head-Fi.
    https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com http://fiio.udesk.cn/im_client/?web_plugin_id=24494&group_id=47899&language=en-us
  9. tjl5709
    Anyone have any crash issues with Neutron?
  10. dsrk
    I used to have but not anymore. You can try clearing the cache in Setting->Apps
  11. LudoLVG
    I have no more crash since i download the apk version on the neutron website.
  12. dsrk
    Hi Peter,

    The volume wheel issue has returned again but I am not going to send it for repair again. It's definitely a manufacturing defect cause I sent it for repair two times now and it's still not resolved.
    It's not going to stop me from buying FiiO stuff again as the volume wheel on M9 was fine like it should be.
    I guest we are unlucky folks.

    Peter68 likes this.
  13. lafeuill
    For the record, my X7II also has the wheel problem. I use the RM1 remote most of the time, it has its perks ^^
  14. dsrk
    I was thinking of getting RM1, does it drain batter too much? Because I will be using balanced most of the time for my HD6xx.
  15. lafeuill
    Leaving BT on all the time sure has consequences, but I still have to charge the dap 'only' once a day. :grin:
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