No, I'm on a OnePlus 9pro with oxygen 12. But I changed to AAC on the developer options. I'll check if I was on AAC o SBC. I use audio technicas CKS50TW, jvc xbt91, Sony's wf1000xm4, all of em with adaptive aptx and ldac on the Sony's and tried plenty Bluetooth adapters with this phone. None gave this problem. Im thinking of getting a refound tbh. Sound quality and power are good nonetheless, but the case is rather bulky for my personal taste and the fact that I have to be toying around with the codec ... Even AAC doesn't sound that good (compared to it on iOS) I'll check the options today, and if not I'll just get back my money
Welcome to the club, unfortunately. Lots of people have reported this issue in the thread going back to launch months ago. No acknowledgement from @FiiO. Supposedly, some retailers pulled the UTWS5 due to a large number of returns because of this issue. Would be nice to hear if @FiiO has an update.
I Know I should look in the 59 pages of the thread but I rather just ask. So... Connect it to my phone, get 8 seconds of audio and then cut off... Is this normal? Cause I feel ripped off right now. Any advice ?
Edit: got it working with AAC. Any one else facing aptx problems like this?
Well, today, all of the sudden, and without me touching anything, I am getting this:
I open the FiiO Control App, and instead of seeing the main screen, I am seeing My Devices and then FiiO UTWS5 disconnected... I need to tap on that, and then it connects. First time, ever, I am seeing this. It happens when they are inside the case but also when I am wearing them, playing music. I have not touched anything. I haven't performed a factory reset, yet. So unexpected! @FiiO , any ideas?
Mine changed yesterday, it was like a splash screen then some demo where you click to show you what is what (i think you get what I mean) then it asked me to add my devices but they were there in next stage.
Yes, mine is the same, but why does this new version not show in Play Store? Anyways, no worries, I will try a factory reset. Do your devices show as disconnected, like my UTWS5? Because mine is showing as disconnected, even when I am wearing it and listening to music. And, does this new update mean that a new firmware for the UTWS5 is coming soon?
yes, apparently 1.3.8 is beta on android, but IOS users got it weeks ago. So I think it's more about the app certification process, whatever that might be. Based on the date of the last version in the forum notice, it looks like it takes about a month, so yeah, we should be seeing it in the Play store any day now. I do know you need the new app to install the latest firmware, but whether you get notified to do that, idk.
It does sound like what I experience on certain city locations with certain TWS. It does sound like you either have a bad unit or it's just not going to work at all with your phone. What does @FiiO say?