[Mitch_maio]

@FiiO , good day! could you please clarify how can i fix the right piece, i've just received the order and only left piece is functional while right is blinking with red colour all the time and there is no sound, no pairing, nothing. Tried to charge and red light is quickly blinking all the time so i assume the right piece is broken from the start which is very dissapointing for sure.
please find below video-examples and clarify what can be done from my side in order to make it work -

 

[FiiO]

@FiiO , good day! could you please clarify how can i fix the right piece, i've just received the order and only left piece is functional while right is blinking with red colour all the time and there is no sound, no pairing, nothing. Tried to charge and red light is quickly blinking all the time so i assume the right piece is broken from the start which is very dissapointing for sure.
please find below video-examples and clarify what can be done from my side in order to make it work -

Dear user,

Sorry about that. Please check whether you could clear the paring record for the uTWS1 first: Long press each earplug for 10s under off state until the indicator light turns to pink, and then stop pressing, putting two earplugs together. At this time, the pink light will turn into blue that flashes rapidly. After about 5s, the earplugs will automatically match to each other and enter the pairing mode with the front end (with the red and blue light of the main earplug flashed alternately). (note: when the earplug's blue indicator light is continuously and rapidly flashing, it means one earplug is entering pairing mode with the other earplug. Press the other earplug for 10s to enter the matching state.)

If the issue still remains, please contact the seller or support@fiio.com with the receipt attached. Please accept our sincere apology for all the inconvenience bringing to you.

Best regards

 

[gorman]

Any news on an updated version of this product? Hopefully without hissing for high sensitivity IEMs?

 

[gloim]

Any news on an updated version of this product? Hopefully without hissing for high sensitivity IEMs?

They will probably come out with this in at some point. It has the same dac, tho. So, the hiss will probably still be the there.

I just got the FiiO UTWS1 today and the hiss was quite apparent on the right side. Then, I switched sides to see if it the right adapter or the right IEM causes the hiss and, weirdly, the hiss is mostly gone. Now I might actually use the adapters. Maybe that helps someone, lol

 

[corgifall]

*looks at second pair that's for mmcx vs 2 pin* Well I guess I'll only need one if the new one is the same as the TRN version.

I do hope the connection is a little more reliable overall for IOS. Every once in a while one side is just like "I'm not gonna connect unless you reset both and re-pair both of us to your Iphone."

 

[Ultrainferno]

Today we have a first look at the Fiio UTWS1 on Headfonia!