[FiiO M11] Android 7.0, 2.5/3.5/4.4 Powerful Output, Exynos 7872, Dual AK4493 DAC chips, 3GB RAM, WiFi, Two-way LDAC
Oct 20, 2020 at 12:45 AM Post #8,477 of 9,270
Dear user,

Does the issue remain if you enter standby mode by clicking the 'enter sleep' icon?

Best regards
That is actually how I was putting it to sleep. Having said that, I tested again this weekend and the battery now is only dropping 10% a day. Strange. Is there an Android function to audit battery consumption by app as there is on iOS?
 
Oct 20, 2020 at 2:13 AM Post #8,478 of 9,270
Dear user,

I failed to reproduce the issue you mentioned via the music files and album art in my hand. If you are convenient, please send some sample and log files to us for check.


When the certain problem happens on the player, please go to " Settings ->About device" , and continually tap“Model number", until the prompt "Have save output log to built-in storage" appears. Then please wait for about 20 seconds, and go to player's internal storage, then send these two log files "XXX-kernel-xx.log" and "XXX-system-xx.log" to us for further analysis.


And remember to inform us the time the issue happened. Thanks in advanced!


Best regards

Can't wait for solution, just reinstall FW 1.1.0 and reset my M11, all good with old FiiO Music, will try update the app and see if same thing happen, then will provide the log

BTW, setting of app is English, plain black background (not default dissolved album art), and folder contain Japanese, but English only also crash anyway.
 
Oct 20, 2020 at 11:17 PM Post #8,479 of 9,270
That is actually how I was putting it to sleep. Having said that, I tested again this weekend and the battery now is only dropping 10% a day. Strange. Is there an Android function to audit battery consumption by app as there is on iOS?
From system settings-Battery? Is it what you need?

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Oct 20, 2020 at 11:18 PM Post #8,480 of 9,270
Can't wait for solution, just reinstall FW 1.1.0 and reset my M11, all good with old FiiO Music, will try update the app and see if same thing happen, then will provide the log

BTW, setting of app is English, plain black background (not default dissolved album art), and folder contain Japanese, but English only also crash anyway.
Ok, thanks for the feedback.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Oct 22, 2020 at 6:21 AM Post #8,482 of 9,270
I have a new M11 I tried it as a usb DAC connected to my mac and it's super-noisy, is that normal?
Dear user,

Did you try another usb ports and cables?

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Oct 22, 2020 at 6:22 AM Post #8,483 of 9,270
FiiO Music App V3.0.2 for M series players update now!

3512835.png


Changes and improvements about new Android APP are as follows :
1. Brand new v3.0 design, with an overall upgrade on visual effects and interactions, as well as the new Simplicity White and Deep Black themes, all for a unique listening experience!
2. Added a new option, "Unlimited", to the "File size limit for album art" setting;
3. Fixed some issues that might cause app crashes and improved the stability;
4. Improved the speed of scanning songs;
5. Miscellaneous improvements.


FiiO Music app-V3.0.2 for M series Android players: Click here


How to update the FiiO Music app in players:
Set the device to storage mode and connect to computer, drag the downloaded FiiO Music (.apk) to the device. Then disconnect the connection and enter ES file explorer/file manager, find the FiiO Music app in internal storage/sd card and click install.
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Oct 22, 2020 at 7:35 AM Post #8,484 of 9,270
FiiO Music App V3.0.2 for M series players update now!

3512835.png


Changes and improvements about new Android APP are as follows :
1. Brand new v3.0 design, with an overall upgrade on visual effects and interactions, as well as the new Simplicity White and Deep Black themes, all for a unique listening experience!
2. Added a new option, "Unlimited", to the "File size limit for album art" setting;
3. Fixed some issues that might cause app crashes and improved the stability;
4. Improved the speed of scanning songs;
5. Miscellaneous improvements.


FiiO Music app-V3.0.2 for M series Android players: Click here


How to update the FiiO Music app in players:
Set the device to storage mode and connect to computer, drag the downloaded FiiO Music (.apk) to the device. Then disconnect the connection and enter ES file explorer/file manager, find the FiiO Music app in internal storage/sd card and click install.
Although already available in the Google Play Store, it is not possible to update the app directly. Any plans to fix it and make the update process automatic?
Also in the Apple Store is still last available version 1.4.4. Any plans to update it on iOS as well?
 
Oct 22, 2020 at 9:30 AM Post #8,485 of 9,270
Although already available in the Google Play Store, it is not possible to update the app directly. Any plans to fix it and make the update process automatic?
Also in the Apple Store is still last available version 1.4.4. Any plans to update it on iOS as well?

Or you know, perhaps the player on the actual M11 device?
 
Oct 22, 2020 at 8:48 PM Post #8,486 of 9,270
From system settings-Battery? Is it what you need?

Best regards
I checked that but it only shows the drain over time. It does not identify the apps/processes doing the draining.
 
Oct 23, 2020 at 5:56 AM Post #8,487 of 9,270
Although already available in the Google Play Store, it is not possible to update the app directly. Any plans to fix it and make the update process automatic?
Also in the Apple Store is still last available version 1.4.4. Any plans to update it on iOS as well?
Dear user,

The automatic update issue of APP will be fixed in next firmware update.

And the ios version FiiO Music app will be updated at about next month.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Oct 23, 2020 at 3:19 PM Post #8,490 of 9,270
....and again
app crashed after skip fwd, with beeping noisy tone until NEXT! reboot!
an old, old, old, very old issue! (skip button issue...) but the f... noisy tone is new! ... tested with wired phones
..but I can read about several minor & major updates..sorry, your app is a f... JOKE!

crashes again and again with a f...noisy tone! 🥳🥸🤓
 
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