[skreddy]

So I can get 96k to work on my PC but through my phone the same track shows up as 48k. Any idea why this could be ? Could it be the USB cable ?

 

[Ichos]

Some kind of down sampling is performed by the phone / playback software.

 

[skreddy]

Just tried USB Audio player and same thing. It says the source is 96khz but the dac is 48khz.

Edit: NVM that was Tidal without purchasing MQA decoding. Works with FLAC files on phone.

 

[FiiO]

Just tried USB Audio player and same thing. It says the source is 96khz but the dac is 48khz.

Edit: NVM that was Tidal without purchasing MQA decoding. Works with FLAC files on phone.

Ok, thanks for the kind feedback.

Best regards

 

[Dobrescu George]

I made a fun yet I hope informative video about the case ddHifi makes for BTR5!

Their cases are usually made from leather and altough they are not part of FiiO, they surely fit their products to make your experience with FiiO products even better

 

[PTDennis]

@FiiO any news on a possible firmware update using Mac or an iPhone? I am stuck with an old Firmware. I already tried the alternative tutorial you suggest from the support forum but to be honest, it is quite complicated and it did not worked for me. It does not even work using a virtualization software like Parallels! To be honest, this makes no sense! Specially now, during the pandemic, where we cannot use other persons computer....

 

[ClieOS]

@FiiO any news on a possible firmware update using Mac or an iPhone? I am stuck with an old Firmware. I already tried the alternative tutorial you suggest from the support forum but to be honest, it is quite complicated and it did not worked for me. It does not even work using a virtualization software like Parallels! To be honest, this makes no sense! Specially now, during the pandemic, where we cannot use other persons computer....

I won't hold my breadth on it ever happens.

Qualcomm is not in particularly good terms with Apple historically and therefore they almost never release any SDK kit that supports firmware update from an Apple device. To enable such update, company that used Qualcomm chips need to develop the required software from the ground up by themselves - so unless a company already have some pretty awesome Mac / iOS software engineer in house, chance are you will never see any of such update tool being released as hiring an Mac / iOS developer is neither cheap nor cost effective unless your customer base is largely in the Apple camp. For most small companies that use Qualcomm chip, they have to rely on the SDK tool Qualcomm provided for bugfix and thus limited to almost Windows / Android only.

 

[LoryWiv]

Question about DAC to DSD256 capability: When I connect my BTR5 to PC via USB with the installed driver, the only options shown in my HQPlayer menus to select iiO driver is Wasapi at either 2.8 (DSD64) or 5.6 (DSD128). What am I missing, i.e. - how does one get it to work with ASIO (or Wasapi) at 11.2 (DSD256)?

Thanks!

 

[FiiO]

@FiiO any news on a possible firmware update using Mac or an iPhone? I am stuck with an old Firmware. I already tried the alternative tutorial you suggest from the support forum but to be honest, it is quite complicated and it did not worked for me. It does not even work using a virtualization software like Parallels! To be honest, this makes no sense! Specially now, during the pandemic, where we cannot use other persons computer....

Sorry that the chip supplier doesn't provide the tool for updating the firmware in MAC for us currently. So it is out of our ability to provide the firmware update for MAC now.

You have read this experience shared by other user or not? Can this help: http://www.fiio.me/forum.php?mod=viewthread&tid=44483&extra=page=1

Or if you buy the BTR5 from the local seller, cam the seller help about this?

Best regards

 

[Kmannth]

So...

I recently acquired a new btr5. I like it when it works.

I mostly use it for bluetooth and the trouble starts when I plug into my pc to charge it.

After being in usb mode it won't go back to bt mode unless I leave it overnight. After disconnecting from the pc and powering it will come on and quickly say "off" and shutdown.

Holding the power button for 10 seconds does not help and the multifunction button often does nothing.

If I leave it sit overnight bt will start working again the next day but the battery will be low again. Not a great situation for me.

Also the unit report the version is 2.1.


Any suggestions?

 

[ilianto]

So...

I recently acquired a new btr5. I like it when it works.

I mostly use it for bluetooth and the trouble starts when I plug into my pc to charge it.

After being in usb mode it won't go back to bt mode unless I leave it overnight. After disconnecting from the pc and powering it will come on and quickly say "off" and shutdown.

Holding the power button for 10 seconds does not help and the multifunction button often does nothing.

If I leave it sit overnight bt will start working again the next day but the battery will be low again. Not a great situation for me.

Also the unit report the version is 2.1.


Any suggestions?

I had trouble with v2.1 as well. Maybe that's why it's not officially out for updates. Only new units come with it. I'd go ahead and download the firmware updater and v2.0 and I would downgrade.

 

[Kmannth]

I had trouble with v2.1 as well. Maybe that's why it's not officially out for updates. Only new units come with it. I'd go ahead and download the firmware updater and v2.0 and I would downgrade.

I move to v 2.0 this afternoon. So far it seems to work as expected now. Thanks for the suggestion.

 

[FiiO]

So...

I recently acquired a new btr5. I like it when it works.

I mostly use it for bluetooth and the trouble starts when I plug into my pc to charge it.

After being in usb mode it won't go back to bt mode unless I leave it overnight. After disconnecting from the pc and powering it will come on and quickly say "off" and shutdown.

Holding the power button for 10 seconds does not help and the multifunction button often does nothing.

If I leave it sit overnight bt will start working again the next day but the battery will be low again. Not a great situation for me.

Also the unit report the version is 2.1.


Any suggestions?

Dear friend,

Thanks for your feedback. We will report to the tech team for checking about that as well. You were charging the BTR5 in power on or off status when the issue happens?

Best regards

 

[Kmannth]

Dear friend,

Thanks for your feedback. We will report to the tech team for checking about that as well. You were charging the BTR5 in power on or off status when the issue happens?

Best regards

As far as I know it was set for power on. I have never switched it off.

The 2.0 fw seems to still be working well for me.

 

[BenKatz]

Hello
Just got a BTR5 and i'm wondering if everyone has an issue with bad bt stability.

I get constant cutouts unless the devices are rather close to each other (phone and btr5) and not in motion. Whenever I try to go outside, and keep my btr5 in the right pocket and the phone in the left pocket (and viceversa, lol), I get CONSTANT cutouts, unlistenable. Same thing happens if I move past 3 meters from the device, especially in another room.

I'm using it with my Xperia 1 mark2 via LDAC with priority on signal stability, but even if I force it on APTX HD/APTX, it's mostly the same. I have to mention that I've used my phone with a ton of bluetooth headphones/adapters and speakers and I never experience cutouts. the BTR5 is also updated to the latest version.

Is this normal -does the BTR5 have horrible signal strength? Or is my device a "lemon" ?