ER6i's dieing =[ ?

[Neomop]

Yea, my Er6i's have been fine till now (I got them in March). Now, occasionally music only comes out of the left side. I think I've found the source of the problem. I was examining the headphone and right at the headphone jack (3.5mm) plug, where the cords comes out for the two actual earbuds, I found if I push it in hard, the music comes back through.

I needed to know if this is the only fix so far to pushing it in really hard, because that means I might have to toss my baby's away =[

 

[cire]

i hear Etymotic's warranty is very good.

 

[ProleArtThreat]

Quote:

Originally Posted by Neomop Yea, my Er6i's have been fine till now (I got them in March). Now, occasionally music only comes out of the left side. I think I've found the source of the problem. I was examining the headphone and right at the headphone jack (3.5mm) plug, where the cords comes out for the two actual earbuds, I found if I push it in hard, the music comes back through. I needed to know if this is the only fix so far to pushing it in really hard, because that means I might have to toss my baby's away =[

They're still under warranty. Contact Etymotic. They'll take care of you. No need to throw them away.

 

[immortals]

Unfortunately it's an extremely common problem. Same thing happened to me. They should replace it since it's under warranty. I bet you have one of those straight plugs instead of the right angled ones. I wonder if thats supposed to relieve the strain.

 

[JeffS]

Contact Etymotic...
They should replace it without a problem since it's within warranty.
I've dealt with them when I had problems with an early version of the 6i, and they were very responsive. They have great customer service.

good luck
-Jeff

 

[bony]

I've got a similar problem, now the second time. I've been using the Etymotic ER-6 with custom earmolds for about 15 months. After about 9 months the left driver failed (nearly completely muted). Replacement was no problem beside a few weeks without phones and the shipping costs I had to pay.

But now the new pair seems to encounter a similar problem. The left driver mutes occasionally.

Sometimes I use them for jogging, but not if it's raining and I really handle them quite carefully.

Is that a common problem?? For sure, these phones are no "hi-end" but nevertheless no low budget plugs and I'm a little bit dissapointed.

 

[derek8555]

Quote:

Originally Posted by bony /img/forum/go_quote.gif I've got a similar problem, now the second time. I've been using the Etymotic ER-6 with custom earmolds for about 15 months. After about 9 months the left driver failed (nearly completely muted). Replacement was no problem beside a few weeks without phones and the shipping costs I had to pay. But now the new pair seems to encounter a similar problem. The left driver mutes occasionally. Sometimes I use them for jogging, but not if it's raining and I really handle them quite carefully. Is that a common problem?? For sure, these phones are no "hi-end" but nevertheless no low budget plugs and I'm a little bit dissapointed.

ER6/i's cord is way too thin, maybe you should consider Shure's on your next purchase

 

[bony]

Well, today the Etys returned after I had sent them in. Comment: "tested ok. no problem found. the left speaker not turn off, work perfectly".

Since I'm not deaf and I think that I am able to recognize if a driver fails (after a while first the hights begin to fade and 10 minutes later the driver fails nearly completely) my only conclusion can be, that the quality of the Etys is crap! Only a slight comfort, that they sound comparabely well for the money (imho), as long as they work.