Do sony still repair D-311?
Jul 11, 2003 at 9:26 AM Post #2 of 4
It'd be helpful if you tell us where you are.
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Jul 11, 2003 at 4:09 PM Post #3 of 4
http://www.sel.sony.com/service/plsql/rma.inquiry

Looks like it should be around $99 to repair. It's their "Flat Rate Program." However... it may be too old to qualify for the "Flat Rate Program."

An excerpt from the Sony site:

"The cost to repair this unit under our Flat Rate Program is $99.00 (plus any applicable taxes). Return shipping is included in this price.

This pricing is only valid at Sony owned service locations.

Based upon the information you entered, your unit appears to qualify for the Flat Rate pricing quoted above. Flat Rate pricing does not apply to non-consumer products, units requiring replacement of picture tubes or projection TV tubes, any condition resulting from physical abuse, misuse, or excessive wear, units older than seven (7) years from last market date or damage resulting from prior service. If, upon examination, it is determined that your unit does not qualify for Flat Rate pricing, then a parts and labor repair quote will be given to you and a $26.00 diagnostic fee will be charged. If you accept the repair quote, the $26.00 diagnostic fee will be applied to your final repair charge."

Good luck!
 

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