"Display unviewed showcase items count..." setting doesn't save in preferences
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Jul 30, 2018 at 6:42 AM Thread Starter Post #1 of 11
MrDelicious

MrDelicious

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I uncheck "Display unviewed showcase items count above navigation tab" , click "Save changes" and it's checked again when loading Preferences again. Other settings seem to be saved without issue, I haven't tested them all though.
 
Aug 3, 2018 at 4:35 PM Post #4 of 11
Windows 10, latest Firefox. Several adons but don't believe it's the issue as most of the other options work.
 
Aug 3, 2018 at 4:54 PM Post #5 of 11
Thank you for the OS and browser information. Unfortunately without a list of add-ons we can't duplicate the issue. Using one of the Windows 10 machines at our office, I was able to change the setting in a default instance of Firefox with no add-ons installed and it saved the change. We have come across situations where ad blockers and similar add-ons end up inadvertently blocking elements on the site or preventing them from working properly.

If you'd prefer not to share the add-ons that are being used, you can a) try to make the change in a private browsing window with all add-ons disabled or b) using another browser like Edge or Chrome, and that browser should have no add-ons installed.

If the box is remaining checked after saving, then something is interfering with that information being saved to your profile settings. If the box is unchecked after a save/reload but you still see the number of unread entries, then that can be cleared by selecting "Mark Viewed" in the Head Gear dropdown menu.
 
Aug 3, 2018 at 5:08 PM Post #6 of 11
Dang it, i'll test the browser naked when I get the chance. Thanks for the help!
 
Aug 5, 2018 at 10:25 AM Post #8 of 11
OK so I tested with IE11 (no add-ons, totally vanilla) and Chrome on Android (latest version, no add-ons) and same issue with both. The setting won't save. :/
 
Aug 6, 2018 at 11:12 AM Post #9 of 11
Well damn, that's no good. Thanks for trying that for us, since it indicates that we're most likely not running into add-on conflicts. We've passed your info along to our engineering team and we're having them take a look at your profile. If something is preventing the setting from saving on our end, we'll get that fixed for you.
 
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