defective Music Hall CD-25 unit?
Jun 28, 2003 at 4:54 PM Thread Starter Post #1 of 23

tmk

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Since I've seen a few people in this forum recommend this player, I thought I'd post this here.

I just purchased the level 1+ modified version of the CD-25 from underwoodwally, and it truly is a wonderful sounding piece of equipment. Unfortunately, there are a couple of strange things about it.

The first is an audible clicking sound that occurs just before the player first starts to play. I also hear this clicking sound when pausing, unpausing, and stopping the player, but not when skipping between tracks. It isn't too bothersome and I suppose I could learn to live with it, but it is an odd quirk that I've never encountered in other cd players.

The second problem is much more worrying. On 90% of my cds, the CD-25 will miss the first few seconds of the first track that it plays, whether it starts from the beginning of the disc or from somewhere in the middle. When I press play, I can hear the disc spinning up; I hear the laser read from the disc (or so I suppose it's doing) three times, after which it finds the requested track. After a brief pause, the track begins playing - minus the first couple of seconds. Occasionally, it will be unable to play the track at all, and I hear a brief burst of feedback instead; after that it reads from the disc three times and finds the track again, and then it plays fine.

I've heard the feedback five or six times on random tracks, but the player constantly misplays its first track. Although it does not do it on every track of a cd, it consistently does it with the same tracks every time, each time they are played initially. If I restart the track, everything is fine. It's only the intial playing that the player has trouble with.

I've tried dozens of different cds with this player, and since the player misses seconds with most of them I am certain that the problem isn't with my cds, which are clean and scratchless for the most part. I've also tried putting the player on different surfaces, swapping out the interconnects, and plugging the power cord directly into the wall instead of my surge protector. These things were all obviously shots in the dark, and none of them had an effect on the problem.

I suspect I've gotten a lemon that has a malfunctioning transport or tracking mechanism. Are there any other CD-25 owners here who have experienced similar problems?
 
Jun 28, 2003 at 5:04 PM Post #3 of 23
Quote:

Originally posted by tmk
After a brief pause, the track begins playing - minus the first couple of seconds.


Mine did that too. If you let it start then return to the first song its fine. I'm not even going to hazard a guess at this but it's one of the reasons I preferred the Revo, no missing songs
biggrin.gif


The transport on it also tends to not like scratched or smeared CDs that play fine on my PC and Arcam, both of which are Sony transports. Anyway goodluck, I hope the missing seconds are out of the ordinary though mine was a tested unit and had it so who knows.
 
Jun 28, 2003 at 5:42 PM Post #6 of 23
pigmode,

I sent Walter an email last night, but have yet to hear back from him. I don't want to pester him on the weekend, so I'll probably give him a call Monday.

I agree with you: this sort of behavior is unacceptable in a $600 (plus the price of the mods) player. Or in any player, really.
 
Jun 28, 2003 at 9:29 PM Post #7 of 23
Mine was a stock demo unit. Contacted Music Hall for repair but decided to sell it as is and let the next guy take care of it. Told him of course.
 
Jun 28, 2003 at 9:44 PM Post #8 of 23
Do you still have contact information for the next guy? Do you know if he did in fact take care of it? If he did, I would be interesting in talking to him about it.
 
Jun 28, 2003 at 11:07 PM Post #9 of 23
Quote:

The first is an audible clicking sound that occurs just before the player first starts to play. I also hear this clicking sound when pausing, unpausing, and stopping the player, but not when skipping between tracks. It isn't too bothersome and I suppose I could learn to live with it, but it is an odd quirk that I've never encountered in other cd players.


Mine does this too (exactly), and I believed that it was normal. Is it?

Please let me know what you find out. I need to contact my buyer.
frown.gif


I don't have any of the other problems that you mentioned.
 
Jun 28, 2003 at 11:20 PM Post #10 of 23
I spoke with Walter (aka underwoodwally) today, and it seems that the clicking noise is normal. The only reason I was suspicious of it is because I was having other problems. These are not related to the clicking sound, which is a normal characteristic of this particular player.

Walter agreed with me that the transport is defective, and he is shipping me a replacement model. I'll update this thread with more information once I receive it.

PS - how does one become a "headphoneus supremus?"
 
Jun 28, 2003 at 11:41 PM Post #11 of 23
Thanks for the additional info. I'm glad to hear that the noise is normal.

Quote:

PS - how does one become a "headphoneus supremus?"


Once you have 1500+ posts you become "Headphoneus Supremus," though Jude ultimately decides what title you carry. I've seen him knock people down to "Guest" when they are in danger of being banned.
tongue.gif
 
Jun 29, 2003 at 2:18 AM Post #12 of 23
As you now know the unit must have been defective. My stock MMF CD25 doesnt make a clicking sound or miss parts of tracks. So far so goood (knock on wood)!
 
Jun 29, 2003 at 4:56 AM Post #13 of 23
I've got the exact same unit as yours and it does none of the things your talking about. I get the ocasional click when I hit play. But never during the music. It sounds like your unit has a bad transport to me too. Walter is a good guy to do bussiness with.
 
Jun 29, 2003 at 8:34 AM Post #14 of 23
Quote:

As you now know the unit must have been defective. My stock MMF CD25 doesnt make a clicking sound or miss parts of tracks. So far so goood (knock on wood)!


Listen closely, and it does not make the click through the RCA jacks (you won't hear it through your headphones/speakers), and you probably won't notice it most of the time if you have headphones on. When you stop or play it makes the click. It isn't very loud, but its definitely there, especially when you press play.

I called another dealer, Hawthorne Stereo in Seattle, where I bought my player, and they confirmed that the clicking is normal for this player. I have no reason not to trust them.
 
Jul 3, 2003 at 10:48 PM Post #15 of 23
My replacement CD-25 unit arrived today. It has the same problem with the first track played. Even down to the random burst of feedback.

I really have no idea what could be wrong.

I am also frustrated beyond belief!

I should also mention that Walter tested the replacement unit extensively before he shipped it, and it worked fine. Maybe these things are getting busted in transit?

Blef.
 

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