Chord Mojo DAC-amp ☆★►FAQ in 3rd post!◄★☆
Feb 20, 2017 at 12:31 AM Post #30,451 of 41,492

Music Alchemist

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The Intona will benefit the Hugo 2 since it doesn't have galvanic isolation, and it will greatly improve your Mojo. The SMs 200 and small green computer are also an excellent option, but I'd be willing to bet that with the stock power supply, adding Intona in the chain would further improve the sound.

Just my two cents ofc
smily_headphones1.gif

 
Oh, I'd eventually use a Paul Hynes SR7 linear power supply, which is the best according to romaz. All this stuff would come a little later, anyway. I'm pretty happy with the Mojo from my laptop with the stock USB cable for now.
 
Feb 20, 2017 at 2:19 AM Post #30,453 of 41,492

x RELIC x

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Microrendu and Uptone ultracaps lps1 power supply for me...next up: a better desktop DAC...can't wait for hugo2 reviews

 
Why not apply to the Canadian Hugo2 Tour thread? 
biggrin.gif

 
http://www.head-fi.org/t/837542/official-chord-hugo2-canadian-tour-thread#post_13277995
 
Feb 20, 2017 at 2:20 AM Post #30,454 of 41,492

iAudio365

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Hi guys,

Real noob question here. I'm going to buy some cables for my ether flows from Norne Audio I want them with 3.5mm termination then I noticed there are ones with 3.5mm TRRS in there as well.

Isn't trrs used for smart phone connections? Which version 3.5mm do i buy for my mojo 3.55ml connection lol.

I know this is probably the most basic of stupid questions but I'm just so used to buying off the shelf or getting cables that come with my headsets never had them custom built with all these options before.

Any help would be greatly appreciated.
 
Feb 20, 2017 at 2:27 AM Post #30,455 of 41,492

x RELIC x

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Hi guys,

Real noob question here. I'm going to buy some cables for my ether flows from Norne Audio I want them with 3.5mm termination then I noticed there are ones with 3.5mm TRRS in there as well.

Isn't trrs used for smart phone connections? Which version 3.5mm do i buy for my mojo 3.55ml connection lol.

I know this is probably the most basic of stupid questions but I'm just so used to buying off the shelf or getting cables that come with my headsets never had them custom built with all these options before.

Any help would be greatly appreciated.

 
TRRS for smartphones uses the S for the in-line remote control on the cable. Those cables won't matter with the Mojo as it won't recognize the S in these situations. TRRS for a balanced headphone should not be used with the Mojo as it is a single ended unit and you may damage something, or best case it will sound terrible. To make things confusing for you, you can purchase a 3.5mm TRRS cable for the ETHER Flow if you want to use a balanced setup in the future, but you'll want to also get a 3.5mm TRRS to TRS adaptor to use with the Mojo.
 
For simplicity, just go for a 3.5mm TRS plug on the headphone cable from  Norne Audio for the Mojo.
 
Feb 20, 2017 at 3:35 AM Post #30,456 of 41,492

dreambass

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Hi has anyone here managed to connect a mojo to a Sony xperia x compact. I'm not sure if it's possible but if someone has been able to get this to work please let me know as I can't see an option for digital output in the menu. I'm hoping to use a dac but couldn't connect to my fostex hp-a8. Phone sounds poor on its own, I'm using tidal hifi by the way.
 
Feb 20, 2017 at 3:56 AM Post #30,457 of 41,492

iAudio365

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TRRS for smartphones uses the S for the in-line remote control on the cable. Those cables won't matter with the Mojo as it won't recognize the S in these situations. TRRS for a balanced headphone should not be used with the Mojo as it is a single ended unit and you may damage something, or best case it will sound terrible. To make things confusing for you, you can purchase a 3.5mm TRRS cable for the ETHER Flow if you want to use a balanced setup in the future, but you'll want to also get a 3.5mm TRRS to TRS adaptor to use with the Mojo.

For simplicity, just go for a 3.5mm TRS plug on the headphone cable from  Norne Audio for the Mojo.


So the plain TRS plug is just listed as the "Valab Rhodium 1/8" 3.5mm large barrel" on the norne audio website?

I'm looking at getting the Draug V.2c.

Also if I buy this termination is there a balanced connection I can attach to that cable option later on?

Thanks so much for any help. It just doesnt have an option for TRS it only has TRRS or the option I listed above.
 
Feb 20, 2017 at 5:15 AM Post #30,458 of 41,492

x RELIC x

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So the plain TRS plug is just listed as the "Valab Rhodium 1/8" 3.5mm large barrel" on the norne audio website?

I'm looking at getting the Draug V.2c.

Also if I buy this termination is there a balanced connection I can attach to that cable option later on?

Thanks so much for any help. It just doesnt have an option for TRS it only has TRRS or the option I listed above.


Yes, you would choose the "Valab Rhodium 1/8" 3.5mm large barrel" for the cable termination on the device end if only using the Mojo and other single ended devices.

You can't go from a SE termination (headphone) to a balanced termination (device), but you can go from a balanced termination (headphone) to a SE termination (device) with an adaptor.

The toughest choice you have to make is, do you want to terminate the cable as a 4pin XLR (most common for desktop amps), for example for future balanced gear purchases, and add a "pigtail" adaptor to use with the Mojo or other SE devices.

OR

Do you want to just get a single cable to use with the Mojo and other SE devices and not worry about any future compatibility with balanced gear. You can also purchase another balanced headphone cable in the future as well.

Why don't you email Norne audio and simply explain to them what you are connecting to and express your thoughts about maybe wanting a balanced option for future proofing. I'm sure they'd be more than happy to respond to a potential customer.
 
Feb 20, 2017 at 5:22 AM Post #30,459 of 41,492

iAudio365

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Yes, you would choose the "Valab Rhodium 1/8" 3.5mm large barrel" for the cable termination on the device end if only using the Mojo and other single ended devices.

You can't go from a SE termination (headphone) to a balanced termination (device), but you can go from a balanced termination (headphone) to a SE termination (device) with an adaptor.

The toughest choice you have to make is, do you want to terminate the cable as a 4pin XLR (most common for desktop amps), for example for future balanced gear purchases, and add a "pigtail" adaptor to use with the Mojo or other SE devices.

OR

Do you want to just get a single cable to use with the Mojo and other SE devices and not worry about any future compatibility with balanced gear. You can also purchase another balanced headphone cable in the future as well.

Why don't you email Norne audio and simply explain to them what you are connecting to and express your thoughts about maybe wanting a balanced option for future proofing. I'm sure they'd be more than happy to respond to a potential customer.


Hey thanks so much for your detailed reply. I will shoot them an email as well.

Thank you again!
 
Feb 20, 2017 at 6:31 AM Post #30,460 of 41,492

simonm

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Hi all,

I've been away from the thread for a while. Look forward to catching up!

Unfortunately I have to report a poor experience with my Lavricables Lightning to Micro-USB cable as it broke/ceased functioning after about 5 months of use.

I previously reported that I was very happy with the cable in this very thread. I never had connectivity issues before it broke so I have every reason to believe it uses a genuine Made-for-iPod/iPhone or Apple CCK chip in the Lightning end of the cable, which remains perfect. It's the Micro-USB plug on the cable that broke.

At first I was worried there was a problem with my Mojo because I couldn't see a problem with the cable and the Mojo reported some connectivity (the signal ball lit up) but it couldn't establish a connection with my phone. On closer inspection however I saw that the Micro-USB plug on the cable was loose, so I figured at least one pin in the cable was broken.

What follows is why I'm disappointed. I expected as Latvia is a member state of the EU that the cable would be covered by warranty and I'd be eligible for a repair or replacement of the cable. When contacting Lavricables I explained that I was aware much of the value of the cable was in the Lightning end so I knew they'd need it back, but I also asked if, with confirmation of return shipping of the broken cable, they could pre-send another to save time on a twice round-the-world journey.

What I was disappointed to find however, was that despite the cable costing over USD $100, Lavricables refused to cover it under warranty and instead requested a USD $30 repair charge in addition to the return shipping I'd have to pay. He would also not pre-send another cable until he'd received the broken one and payment for its repair. He requested pictures of the cable which I dutifully sent and then accused me of mistreating the cable and said things like "people have cut the cable and requested a free replacement before" implying I'd done the same or something similar. But why the hell would I?

His accusations wouldn't stand up in a court in Australia as he'd have to prove that I went out of my way to intentionally damage the cable and use it in a manner in which it wasn't intended and there's a very low likelihood that any normal, sane person would do that so the burden of proof is very high indeed! My Mojo and phone are perfect!

Whether it's the Micro-USB spec itself or his build that's to fault I don't know but I used it as intended with my Mojo and iPhone happily for about five months. When it stopped working the USB plug on the cable was loose. At this point I tried to massage the plug thinking there was an internal plug-connection before my brother managed to easily completely separate the plug from the cable, exposing four silver wires. I've never had a USB plug break on me like this, which implies that something about the design is insufficiently robust and not fit for purpose.

I also note that because of the position of the Lightning and USB ends in the phone and Mojo the cable is forced to bend against the plug, and being very short this no doubt puts strain on the plugs. Perhaps this wasn't considered in the design or there is insufficient slack in the plug itself, both of which imply that the design is insufficient and that the maker should be compelled to cover it under warranty. The cable should be designed to compensate for this bend.

I'm not sure whether all businesses that sell EU-made products from within the EU are bound by EU warranty requirements but I thought they were or else what's the point? The EU trade laws are deliberately designed to encourage/increase the reputation of EU member states and discourage environmental wastage and it's this reputation that swayed my decision to purchase from Lavricables as opposed to Hong Kong or somewhere else. So it seems my faith in paying a premium for an EU-made product was misguided.

I'm not particularly interested in supporting his business anymore so I don't want to pay the USD $30 to get it repaired or replaced. If anyone else wants it I'll be happy to send you the broken cable, but personally I'd prefer to shop elsewhere from now on.

Disappointed to report this experience but it is what it is.

Looking forward to that wireless Mojo solution!
 
Feb 20, 2017 at 7:57 AM Post #30,461 of 41,492

miketlse

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Hi all,

I've been away from the thread for a while. Look forward to catching up!

Unfortunately I have to report a poor experience with my Lavricables Lightning to Micro-USB cable as it broke/ceased functioning after about 5 months of use.

I previously reported that I was very happy with the cable in this very thread. I never had connectivity issues before it broke so I have every reason to believe it uses a genuine Made-for-iPod/iPhone or Apple CCK chip in the Lightning end of the cable, which remains perfect. It's the Micro-USB plug on the cable that broke.

At first I was worried there was a problem with my Mojo because I couldn't see a problem with the cable and the Mojo reported some connectivity (the signal ball lit up) but it couldn't establish a connection with my phone. On closer inspection however I saw that the Micro-USB plug on the cable was loose, so I figured at least one pin in the cable was broken.

What follows is why I'm disappointed. I expected as Latvia is a member state of the EU that the cable would be covered by warranty and I'd be eligible for a repair or replacement of the cable. When contacting Lavricables I explained that I was aware much of the value of the cable was in the Lightning end so I knew they'd need it back, but I also asked if, with confirmation of return shipping of the broken cable, they could pre-send another to save time on a twice round-the-world journey.

What I was disappointed to find however, was that despite the cable costing over USD $100, Lavricables refused to cover it under warranty and instead requested a USD $30 repair charge in addition to the return shipping I'd have to pay. He would also not pre-send another cable until he'd received the broken one and payment for its repair. He requested pictures of the cable which I dutifully sent and then accused me of mistreating the cable and said things like "people have cut the cable and requested a free replacement before" implying I'd done the same or something similar. But why the hell would I?

His accusations wouldn't stand up in a court in Australia as he'd have to prove that I went out of my way to intentionally damage the cable and use it in a manner in which it wasn't intended and there's a very low likelihood that any normal, sane person would do that so the burden of proof is very high indeed! My Mojo and phone are perfect!

Whether it's the Micro-USB spec itself or his build that's to fault I don't know but I used it as intended with my Mojo and iPhone happily for about five months. When it stopped working the USB plug on the cable was loose. At this point I tried to massage the plug thinking there was an internal plug-connection before my brother managed to easily completely separate the plug from the cable, exposing four silver wires. I've never had a USB plug brake on me like this, which implies that something about the design is insufficiently robust for mobile use.

I also note that because of the position of the Lightning and USB ends in the phone and Mojo the cable is forced to bend against the plug, and being very short this no doubt puts strain on the plugs. Perhaps this wasn't considered in the design or there is insufficient slack in the plug itself, both of which imply that the design is insufficient and that the maker should be compelled to cover it under warranty. The cable should be designed to compensate for this bend.

I'm not sure whether all businesses that sell EU-made products from within the EU are bound by EU warranty requirements but I thought they were or else what's the point? The EU trade laws are deliberately designed to encourage/increase the reputation of EU member states and discourage environmental wastage and it's this reputation that swayed my decision to purchase from Lavricables as opposed to Hong Kong or somewhere else. So it seems my faith in paying a premium for an EU-made product was misguided.

I'm not particularly interested in supporting his business anymore so I don't want to pay the USD $30 to get it repaired or replaced. If anyone else wants it I'll be happy to send you the broken cable, but personally I'd prefer to shop elsewhere from now on.

Disappointed to report this experience but it is what it is.

Looking forward to that wireless Mojo solution!

 
There are two types of warranty applying to most EU products, firstly the warranty that they are legally obliged to provide, plus secondly an additional warranty that the manufacturer or dealer may choose to provide. Some shops/dealers hope that buyers are unaware of the first legal warrenty.
 
Under EU law, if a product fails within 6 months of purchase, then the fault is held to have existed when the product was manufactured - this means that the product was faulty when bought, and consequently the supplier must offer repair or replacement free of charge. it is not unknown for dealers/suppliers to try and delay the Customer returning the product, until after the 6 months, and then claim that the product is out of the 6 month warranty period.
 
You could research this on the web, but I can understand if you decide that a legal fight is not worth it over a $30 item.
 
Feb 20, 2017 at 8:54 AM Post #30,462 of 41,492

GRUMPYOLDGUY

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There are two types of warranty applying to most EU products, firstly the warranty that they are legally obliged to provide ...

Under EU law, if a product fails within 6 months of purchase, then the fault is held to have existed when the product was manufactured - this means that the product was faulty when bought, and consequently the supplier must offer repair or replacement free of charge.


*grumble grumble* european socialism *grumble grumble*

Some states in the US have similar laws, though I've only heard of them applying to vehicles.

*grumble grumble* domino theory *grumble grumble*
 
Feb 20, 2017 at 9:03 AM Post #30,463 of 41,492

simonm

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There are two types of warranty applying to most EU products, firstly the warranty that they are legally obliged to provide, plus secondly an additional warranty that the manufacturer or dealer may choose to provide. Some shops/dealers hope that buyers are unaware of the first legal warrenty.

Under EU law, if a product fails within 6 months of purchase, then the fault is held to have existed when the product was manufactured - this means that the product was faulty when bought, and consequently the supplier must offer repair or replacement free of charge. it is not unknown for dealers/suppliers to try and delay the Customer returning the product, until after the 6 months, and then claim that the product is out of the 6 month warranty period.

You could research this on the web, but I can understand if you decide that a legal fight is not worth it over a $30 item.


Thanks very much for the reply. Obviously the most I could do is report it to a relevant EU authority (I have the purchase receipt and all emails including the initial contact within 6 months reporting the fault). But I'm not expecting a resolution other than what he offered (which I'm not accepting) and I'm certainly not losing any sleep over it! My resolution is mainly posting the experience here.

I was very polite and expected a simple resolution but he declined and started accusing me of things that were untrue. I'm very surprised because most businesses survive and prosper on reputation, repeat/return business and word of mouth. This seller decided he wasn't interested in any of those things.

Remember, this is by no means a cheap cable. It's a very small cable costing €100! I'd expect for that price a reasonable quality and longevity. If it was bought in Australia I'd be entitled to a minimum 1-year warranty or more depending on the product and price. For example, my iPhone is covered for 2 years without question from Apple (and without buying their stupid extra warranty) and Australian consumer law dictates the same for the Mojo, though I don't expect to need it for the Mojo. It's built to survive the apocalypse and Chord have been exemplary in this thread regarding problems!

These laws are designed to improve products and reduce the wasteful, throw-away society. I always try to buy quality which is why I bought the Mojo in the first place. My experience with the Mojo is that it gives Britain an astounding reputation for excellence! My B&W MM-1 speakers were made in China but they seem to have Made-in-UK quality because they're still going strong after 10 years and many moves. I pay more to not polute the planet. And I don't accept that things can't be made to last. Remember when fridges would last 30 or 40 years?

Heck, I lose stuff all the time and if it wasn't for this experience and I'd lost one I would've bought from him again in a heartbeat, but now because of this poor support experience I'm turned away for life. The seller may well consider whether that loss of $30 is worth it to lose a customer for life plus the flow-on word-of-mouth effects.

In Australia I'd report him to the relevant state and federal authorities and they need only a few complaints to launch an investigation and possible legal action. I can submit a complaint remotely from Australia but I expect nothing to come if it. That's the risk when buying from eBay and buying internationally. Australian consumer law doesn't cover direct imports (buying from overseas businesses personally) because they have no power in other countries.

So, since I've been away for so long, is there any more news on the wireless module? Does anyone know of a standalone external streamer?
 
Feb 20, 2017 at 10:58 AM Post #30,464 of 41,492

GreenBow

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  I have a feeling the older Mojo's behave differently with regards to the 'hissing whilst long term charging' problem.
I've been through two of the 'newer' units and trust me, no charger or cable (at least none of the recommended ones) will make any difference, I learnt this the expensive way by buying and testing them all. Even the fancy iFi iPower one makes no difference (see my previous posts for the specifics). 
In the meantime if someone id having hissing problems with a 'newer' Mojo please do not parrot the 'you must read post #3' 'you need the Anker charger and cable' as this makes absolutely no difference vs the (common) Apple charger with the supplied Mojo cable.

 
To support your theory. My first Mojo had a 22,000 serial number, and my recent new Mojo a 40,000 serial number. (I think the 40,000 one must be old stock. Since I had an issue with it I suspected it might have been returned before. It doesn't hiss though.)
 
I think there must be folk with new units that don't hiss though.
 
Feb 20, 2017 at 11:14 AM Post #30,465 of 41,492

WayTooCrazy

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I have a S/N: 49XXX... mine hisses. I was actually thinking of building a USB cable for myself using my spare Mogami W2893 and hoping the better (thicker) wire and shielding would help eliminate the hissing. I still have the Anker PowerPort and PowerLine due tomorrow though, so will have to see.
 

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