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Chord Mojo DAC-amp ☆★►FAQ in 3rd post!◄★☆

Discussion in 'Portable Source Gear' started by Mython, Oct 14, 2015.
  1. Pedro Dixon
    Mojo is a dream with not only my HD25, but also my Noble Dulce Bass. Both are superb (Custom Encore ordered :wink: ). Not many will buy into the HD25 combo but it rocks. That said, Noble is an improvement on them, especially in the bass department, but I cannot part with the HD25 - also great for TV. I have had many, many DACs and you know it's right when you forget about your equipment, kick back and simply enjoy album after album. 
     
  2. Zojokkeli
     
    Would love to hear your thoughts on Encore vs Dulce Bass when you get them. I recently got Dulce Bass and I've been completely floored by how good they sound.
     
  3. Naugrim
    Me too. I just ordered the Encores and a Th-900 MKII, and I'm wondering if I should have gotten the dulces instead of the headphones.
     
  4. baritone
    A letter to the Chord  company 
     
    I sent my Mojo for repair under waranty but...
    I waited paintiantly 2 months  to receive my Mojo repaired or at least an estimated time to recive it  back  but  nothing hapanned
    I send many messages to the company and the response I received was that " we are busy"
    I paid money to send my Mojo  and was received there ,since then it just dissapeared there
    and no body seems to take care  of it ,no mails ,response of my  mais just nothing
    I am asking all the time if I was wrong to buy their products 
    if I just knew what could be their treat to costumers like me ,i should  not buy their products
    just gave me a bad taste , I do not live in the UK so I can not go directely to them and ask a direct question
    You at Chord should be ashame about you costumer service 
    May be my words here could do something at Chord and shut down this red warning light 
    I did not expect to receive "MY " mojo the next day but not to wait to receive a simple  answer months 
    for me is now my worst costumer service I ever had in my life ,
    you guys here may be could have better luck than me
     
    A frustrated music lover 
     
    vapman likes this.
  5. jwbrent
    I just downloaded the free DSD256 file that comes with new Mojo purchases ... 6.65GB for about 40 minutes of music! I'm out of space between the 256GB of internal storage and 200GB of external storage on my 240SS, so I'm waiting for the 256GB microSD cards to come down from their current $200 price tag.
     
    One day there will be 512GB microSD cards and my storage problems will be gone forever. [​IMG]
     
  6. miketlse
    Sorry to hear of your problems. Your experience is in sharp contrast to the quick responses that everyone else seems to receive from Chord. I am confident that you will receive a response very soon. 
     
  7. Mython Contributor
     
    Sorry to hear about your bad experience, baritone.
     
     
    I can honestly say that is not a typical experience - the 1789 pages of this thread bear testament to that.
     
    Because there is a chain of retailer and courier (sometimes the country distributor, too), and Customs & Excise, in between the customer and Chord Electronics, in both incoming and outgoing directions, it is possible for something to go awry, every once in a while.
     
    I have just e-mailed Chord on your behalf and I hope we can get this issue resolved efficiently.
     
  8. Mython Contributor
    Chord Electronics should be in touch with you very shortly, baritone.
     
    miketlse likes this.
  9. Naugrim
    IMG_0197.jpg I have the highest quality files downloaded in Tidal, but I'm still red. What gives? Changes to blue when I use optical cable on my computer...
     
  10. harpo1
    Because red is the highest quality Tidal plays via streaming or downloaded.
     
    Mython likes this.
  11. Naugrim
    So why is it blue in my computer using toslink?
     
  12. PhilW
    Yeah your laptop is set to upsample audio. Which is why it's blue
     
    Mython likes this.
  13. Naugrim
    2753BDE5-0B2A-4C88-A002-45D7B664F2F0-6000-0000055FAC9CDA45_tmp.jpg
     
  14. miketlse
    there have been many posts featuring members discovering that their phone or computer, had default settings that meant music was either upscaled or downscaled. But the discovery turns out to be the first step to changing the default settings, and hearing your music at the correct settings.
     
  15. Mython Contributor
     
     
    Nobody ever stops learning - if they have, then they have stopped breathing, as well! [​IMG] 
     

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