I got a Hugo last week and I am finding it every bit as good as everyone says, but I am having a problem with it. I am experiencing a loud hissing noise that comes on sometimes.
These are the things I have observed:
- It does not come on all the time, but when it does it is a constant volume.
- I do have Shure 846 earphones, but the noise I am talking about is *not* the small hissing noise everyone is talking about in connection with the 846 (I know this and it does not bother me).
- My problem is a lot louder hissing noise that is also audible with Etymotic ER4S (low sensitivity / high impedance).
- When I switch the hugo on, the noise is not there, but when I start playing music through an input - so far coax (and USB SD/HD I think - not sure whether both USB - haven't tried the other inputs), all is well for about 5 seconds, then I can hear the noise "turn on" - i.e. it just starts and then sometimes it won't go away even if I switch everything off and remove all cables and then turn back on.
- Once the noise starts, changing sources won't make it go away.
- If I leave the hugo turned off for a while and then turn back on, I get no noise, but the noise is started again by putting music through an input. (Not sure I have enough occurrences of this one to be sure though.)
I did do a search of this thread the other day and I found something similar but it seemed to have no follow up, and now I can't find the post again!
Any ideas? Faulty unit? Something I am doing wrong? I am expecting it to be a faulty unit, but I am posting this here to see if it is something known and easily stopped somehow. If not, I will get a replacement.
Apart from this, when it plays OK it is very very good indeed, and it is a good feeling to have that kind of super high quality sound available wherever I go.
Thanks in advance for any insight