I have to say the Chord Poly is one of the most frustrating products around...the Manual appears woefully out of date, things don't behave as documented, nor does there appear to be any consistency in behaviour comparing the various posts here. Out of nowhere my Poly decides to shutoff it's Bluetooth completely. So GoFigure doesn't work. Which means I can't update Poly's Firmware (from 1.0.41). The Configure button no appear to have a "Factory Reset" mode (contrary to what the Manual claims), it just cycles through "Airplay/DLNA mode"... "Hotspot mode"... "Network mode"... "Entering Access Point mode"... Nothing else. Is there any other @#$%^&# way to reset this bloody thing to Factory default (and hopefully fix the Bluetooth problem)? Why the #$%& can't Chord have a return to "Factory Default" button on Poly's internal webpage (when in Access Point mode) like practically every other device does on the planet? My last resort is to drain its battery down connected to Mojo and left on (is there any other way?) in the hope that something gets reset and Bluetooth works again. Any other recommendations welcome.