6 month Poly owner here. Im taking another crack at getting my Poly set up proper. Have been resorting to Hotspot mode.
I CAN DO:
1. hotspot mode, control from BubbleUPNP
2. hotspot mode, control from laptop (roon)
I CANNOT DO:
1. Connect to my router.
I had it working at my last house. Not sure how that happened. the new house is the same internet and same model router, but different router.
The other week I deleted all the saved networks and readded mine. I got it to work briefly through WIFI to use BUbbleupnp on my phone, was super excited but when I got home from work it didnt work again.
Here is What I have tried so far today:
1. hard reset poly with config pin.
(Didn't work. My wifi network is still saved in the poly even though it wont connect)
2. Pull apart Mojo and poly. Turn off Mojo. Turn on mojo. plug in poly. Put in hotspot mode. connect to poly with laptop. open poly in browser. delete wifi connection info. refresh page. confirm it is gone. readd wifi info. Press save. refresh page, press "Manage connections", wifi is saved. use config pin to change mode to "Network Mode"
(Didn't work. connect laptop to wifi, open router, no poly device connected. Open Roon, no device visible. Open BubbleUPNP on phone, no device visible. POLY LIGHT IS SOLID YELLOW???)
3. factory reset using pushpin.
4. DEVICE HAS NOT FACTORY RESET!!!!!! Gofigure for android still recognizes it as "rex". Gofigure says I am connected to the wifi network. current play mode "Everything else".
(Router does not show Poly as a connected device. BubbleUPNP on phone does find a poly)
5. change router name to get rid of a "-" now only letters and numbers. Enter Network mode, everything else. Poly Status is solid Yellow.
FINAL DIAGNOSE:
1. Poly has solid yellow light in network mode, everything else
2. Poly does not show up as a connected device in my router.
3. Poly does not show up in BubbleUPNP
4. GOFigure says: POLY has the new name that I named it, and the new network. Go figure says I am connected to the network.
5. Use gofigure to switch to ROON mode.
6. Computer cannot find ROON through network.
Ok. so I officially give up again.
ANY suggestions would be nice.