Thank you for taking the time to post a detailed response.I do understand the frustration but Poly can not have been developed by a small company with finite resources, in any other way than it is. Please try to understand, we knew that any product like or this that had to work across all platforms, routers, WiFi environments and favoured Player Apps would need copious feed back from some where! Simply to fix all issues. We did put out 250 units in July to our wonderfully responsive distributors and some retailers and just Few of you guys. We waited for feed back,unfortunately nothing came, we actually only had one person come back with anything useful, it was one of you. You see the sample we put out was simply not big enough to see all the issues. So making sure that Poly could be upgraded over the Internet we knew we’d only get the data we needed from you all IR being a massive sampling of what’s out there for Poly to interact with. We are not letting this lie it’s a process we are fixing all issues as we see them. It’s complex but the first update is coming this week, there will be two following but poly will be working within its defined spec very soon so please keep the faith.
I understand, i cant speak for others but that'll do me, a reasonable explanation was all that I required.
I'll wait patiently, I look forward to posting positive and constructive comments again.