[bartUA]

Hi welcome to the Forum!
Do check out the Posting Guidelines here. If followed this will help you have a long and happy association with the Forum. It’s a great community, but there can be strong opinions at times!

I had a very similar problem about a year ago, my N6MK2 was behaving similarly, in my case, it would boot up partially and then reboot again over and over, in a never-ending cycle until the battery exhausted itself again.

Anyway, in your situation, it is a lot more clear, and that is good. Unfortunately, the battery in this unit is not user exchangeable, you will need to send it back to the manufacturer in China. I did this, the battery exchange cost is about US $25, and the round-trip takes about 4 weeks. This is well worth doing, this is a great little player. Don’t be discouraged,Cayin’s customer service is legendary!

Copying in @Andykong, he can help you get started.

well i have dissassambled it already so i ready to change the battery by myself

but if i can send it to Cayin's customer service and they can do it and check mb if something else was broken and they can help me that would be great

thanks for quick response

 

[Bob1960]

I have N6ii with A01,R01,E01. With cirrent IEMs and a mix of hip hop, rock, country I prefer the large spacious warm sound from A01, and dont use the other two much. When N6iii releases a similar sounding board, well into the futureI may well go to N6iii. Currently are there any DAPs in the 1k or less that would give me a similar sound with the benefits of Android 12/13 to allow me to play Qobuz / Tidal offline. I appreciate N6ii can do this but wondering if tgere are other options with faster processer, smoother performance of software.

 

[Zaek]

Are you guys still using yr n6ii?
Bought my n6ii-Ti in 2021, and today it cannot be turn on. After a few hard resets, it managed to boot up and I managed to play some songs.. but then the screen starts to dim and refuse to be turn back on (even though the music is still playing). Guess screen is dying.

Anyone had similar issue?

 

[blotmouse]

Are you guys still using yr n6ii?
Bought my n6ii-Ti in 2021, and today it cannot be turn on. After a few hard resets, it managed to boot up and I managed to play some songs.. but then the screen starts to dim and refuse to be turn back on (even though the music is still playing). Guess screen is dying.

Anyone had similar issue?

I'm still using my N6ii Ti. Still love it.
I am not having any issues, nor have I my entire ownership of it. It's been a workhorse.
As a health check, I'd factory reset it and/or re-install the firmware, if you haven't already.
Are you using it with CFA Solaris OG? I liked that combo quite a bit.

@Andykong may have some additional insight and has maybe seen this particular problem.

 

[jlemaster1957]

Are you guys still using yr n6ii?
Bought my n6ii-Ti in 2021, and today it cannot be turn on. After a few hard resets, it managed to boot up and I managed to play some songs.. but then the screen starts to dim and refuse to be turn back on (even though the music is still playing). Guess screen is dying.

Anyone had similar issue?

I started having issues like this when the battery was dying. I returned to Cayin in China who replaced the battery for $25 USD and it’s been fine since.

 

[Zaek]

I started having issues like this when the battery was dying. I returned to Cayin in China who replaced the battery for $25 USD and it’s been fine since.

Thanks, currently checking with my reseller whether can repair anot.

 

[Zaek]

I'm still using my N6ii Ti. Still love it.
I am not having any issues, nor have I my entire ownership of it. It's been a workhorse.
As a health check, I'd factory reset it and/or re-install the firmware, if you haven't already.
Are you using it with CFA Solaris OG? I liked that combo quite a bit.

@Andykong may have some additional insight and has maybe seen this particular problem.

Yes, I am. Love the combo. Hope that it can be repaired.
Love the R2R sound with Solaris OG

 

[ROMEROTECH]

I've had an N6II E02 since i purchased it brand new during Covid in June 2020. It's never ever let me down.

As well as music OTG its connected to my home hifi as my main digital source. It has over 7000 hi-res flacs and wave files, it can strean and run lots of different android apps. If it's never updated ever again i really don't mind, its working 100% after the most recent update and thats all good. Once in a while i go through it and clear any cache and junk files and it just keeps going.

It sounds fabulous, i never EQ it so zero complaints, and whilst i may well upgrade some day to something that is a significant step up and probably non-portable digital source, i don't see me doing that any time soon.

I'm sorry some of you have had some technical issues/breakdowns but i have zero complaint so far. Maybe its just a matter of time for me and then i will be forced to upgrade but so far so good.

 

[Bob1960]

Looking for some advice. I’ve got my N6ii with A01 connected in dac only mode with USB between my Bluesound N130 streamer and my Rega amp. The issue i’m a little concerned about is that the N6ii is charging. Its currently at 92%. Will it auto cut out on the charging or is there a danger it could over charge and cause damage. Is there a setting i’m missing to disable charging while in use.

 

[Andykong]

Are you guys still using yr n6ii?
Bought my n6ii-Ti in 2021, and today it cannot be turn on. After a few hard resets, it managed to boot up and I managed to play some songs.. but then the screen starts to dim and refuse to be turn back on (even though the music is still playing). Guess screen is dying.

Anyone had similar issue?

My initial guess is (1) a power management problem or (2) bad contact, probably the ribbon cable between the screen and the main PCB board. I can't be sure as we need to open the DAP and check the cable before we can be 100% sure.

Since this is highly possibly a hardware problem, you should contact your dealer, they should provide the necessary assistance to test and verify the problem of your DAP and communicate with our Engineers. If you can't contact your dealer for whatever reason, drop an email to service@cayin.cn, they probably will check the dealership of your DAP, so please have your sales invoice ready.

 

[Andykong]

Looking for some advice. I’ve got my N6ii with A01 connected in dac only mode with USB between my Bluesound N130 streamer and my Rega amp. The issue i’m a little concerned about is that the N6ii is charging. Its currently at 92%. Will it auto cut out on the charging or is there a danger it could over charge and cause damage. Is there a setting i’m missing to disable charging while in use.

It won't overcharge the battery, but when you charge and playback at the same time, the battery is operated at a higher temperature because the accumulated current is higher than normal playback operation. This will shorten the battery life, not dramatically but the effect is there.

 

[Bob1960]

It won't overcharge the battery, but when you charge and playback at the same time, the battery is operated at a higher temperature because the accumulated current is higher than normal playback operation. This will shorten the battery life, not dramatically but the effect is there.

Many thanks for the advice. Do you know if theres us a way of using the N6ii in dac mode with battery charging disabled.

 

[Zaek]

My initial guess is (1) a power management problem or (2) bad contact, probably the ribbon cable between the screen and the main PCB board. I can't be sure as we need to open the DAP and check the cable before we can be 100% sure.

Since this is highly possibly a hardware problem, you should contact your dealer, they should provide the necessary assistance to test and verify the problem of your DAP and communicate with our Engineers. If you can't contact your dealer for whatever reason, drop an email to service@cayin.cn, they probably will check the dealership of your DAP, so please have your sales invoice ready.

Yes, I have sent it back to China for a check. Hoping that it can be repaired

 

[Andykong]

Yes, I have sent it back to China for a check. Hoping that it can be repaired

Since we are the actual manufacturer of the DAP from drawing board to final assembly, we don't use outsourced OEM or ODM service, we are confident in our repair/restoration service.

 

[jlemaster1957]

Yes, I have sent it back to China for a check. Hoping that it can be repaired

No worries. You will be happy when you get it back. They do a great job and even if you are off warranty are reasonably priced for the service. And of course @Andykong is right here if you have any questions, best of all.