I need help - I might have got a lemon
Trying to turn it on (brand new unit, freshly charged) - I hold the wheel in for 3-4 seconds and get:
Holding the power (wheel) pressed for a few seconds (until the yellow light goes off), wait 10 seconds, and try to turn it on again... this time I get:
Trying to turn off and on again - this time I get:
What is wrong with my unit?!
Waited for a while week until it arrived, and really dread shipping it back!!!
Hopefully, my N3Pro can be reset somehow?
Tried with and without microSD card, BTW. Same results.
You have entered Firmware upgrade mode, this can be activated by pressing Power and Play/Pause button simultaneously at power off status. Maybe your play/pause button was stucked therefore forced you into the firmware upgrade mode when you press power on. Press the Play/pause key several times, make sure it resume normal operation again, then press and hold down on/off to force the player into power off, and then power on again, this should get you out of the firmware upgrade loop.
If this doesn't work, you should contact your seller and send it back to them, let them work out the service process with the factory.