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Thanks, I wil try that!Message @KB here maybe they're backed up with repairs.
Thanks, I wil try that!Message @KB here maybe they're backed up with repairs.
If I were to guess, they probably took some time off for thanksgiving due to being an American company and are now backed up but that is just a guess. They also took a second to handle my repair during the July 4th weekend, and that was the case then.Hey guys, does anyone know what is going on with Campfire support? I have sent my Andromedas to them for repairing a channel unbalance issue, they have received it ( supposedly since the last update on the tracker said "final delivery" ) last week on Wednesday, but even after 2 emails sent to confirm wether or not they have received them, no answer whatsoever.
I don't want to sound like I am overreacting, but those are still expensive enough iems, that crossed the world for repair, and they can't even reply with a few words to an email?
edit: phrasing
That's what I thought too, but tomorrow will be 10 days since my Andros arrived at their office, and still no answer. I am a bit stressed out and obviously would love to have them repaired quickly so I can listen to them again.If I were to guess, they probably took some time off for thanksgiving due to being an American company and are now backed up but that is just a guess. They also took a second to handle my repair during the July 4th weekend, and that was the case then.
If a thread has not been started on burn in you should start one where this can be discussed in more detail.Also I've seen this come up on here a bunch and I just want to say as someone who studied audio engineering... burn in isn't real!
At least not the way most people think. A component doesn't need to be burnt in to function properly, it should function properly from the get go. A new component does change slightly when it first has a signal passed through it, but not by much. In addition, a component will never reach a "static" state. It is constantly changing, albeit incredibly slightly. So while it is true that components change over time, the fact is that it is almost always inaudible AND immeasurable. If you can hear the difference in an audio component after it's been "burnt in", it's most likely a low quality component, or it hasn't been QA'd properly. If a manufacturer feels like a component needs to be burnt in, most manufactures will take care of that before shipping. In fact often times the burn in process is done as a form of testing, to make sure things DON'T change.
This is a myth that comes from the past when components and QA were done to lower standards, and thus their sound would change over time, sometimes drastically. Nowadays this issue is substantially less common, but the myth has persisted. Much like the myth that "digital sounds bad".
That being said, if burn in makes you happier with your product, do it! This is your life and your enjoyment and largely one should do as they please.
Same here ... aside that copper litz and super litz are greatly sounding cables!How did they not just walk them over?!? They’re good sized, not huge on the silvery cable though, probably gonna go with a basic copper litz in black (I’m not a huge cable guy)
I too had to deal with CFA assistance for a product being repaired and unfortunately the communication was not entirely smooth, days and days waiting for answers that never arrived, I had reached crazy levels of stress, terrible experience.Hey guys, does anyone know what is going on with Campfire support? I have sent my Andromedas to them for repairing a channel unbalance issue, they have received it ( supposedly since the last update on the tracker said "final delivery" ) last week on Wednesday, but even after 2 emails sent to confirm wether or not they have received them, no answer whatsoever.
I don't want to sound like I am overreacting, but those are still expensive enough iems, that crossed the world for repair, and they can't even reply with a few words to an email?
edit: phrasing
Wow, good to know... Did you get your repair done at least?I too had to deal with CFA assistance for a product being repaired and unfortunately the communication was not entirely smooth, days and days waiting for answers that never arrived, I had reached crazy levels of stress, terrible experience.
Good luck
No because when the package arrived at its destination, customs duties were applied that CFA refused to pay, I didn't blame them for this but the transport company that had assured me that this would not happen, however the package remained at the DHL sorting center for a long time because CFA did not even respond to their communications, in short it was a frenzy of emails after emails waiting for answers.Wow, good to know... Did you get your repair done at least?
Oh wow, I hope this didn't happen to me too... I have no clue about where we are at now since CFA doesn't even reply to my emails, so I am not sure they have received it or not.No because when the package arrived at its destination, customs duties were applied that CFA refused to pay, I didn't blame them for this but the transport company that had assured me that this would not happen, however the package remained at the DHL sorting center for a long time because CFA did not even respond to their communications, in short it was a frenzy of emails after emails waiting for answers.
Luckily with the help of a customs official I managed to get my Andromeda back and over time I was also able to see that they were ok and the problem was caused by the acoustic shock I had suffered therefore they did not need any repairs.
Hey guys, does anyone know what is going on with Campfire support? I have sent my Andromedas to them for repairing a channel unbalance issue, they have received it ( supposedly since the last update on the tracker said "final delivery" ) last week on Wednesday, but even after 2 emails sent to confirm wether or not they have received them, no answer whatsoever.
I don't want to sound like I am overreacting, but those are still expensive enough iems, that crossed the world for repair, and they can't even reply with a few words to an email?
edit: phrasing
Thanks.Hope they reach out to you soon. Do the tracking say "final delivery" or "delivered"? If it is the first one I am not sure they have actually received them yet! Final delivery for me have ment that it was with the last shipping company.
I’m thinking of getting a pair of CFA Andromedas but am not sure which variant to look out for as there are so many and I heard the tuning on them is significantly different especially between 2016,2020 & Emerald Sea. I’m currently using thieaudio mk2 and enjoy them but feel they are getting a bit boring after using them for about 2-3 years now. I remember trying an andromeda a few years back and really enjoyed how bright and fun it sounded but was worried of fatigue if I used it for too long so went for the MK2. But now I’m looking for something and the Andromedas are popping into my head but aren’t sure which to choose
Yes, the problem wasn't the Andros, after the acoustic shock my hearing had been altered and it took months before they were able to return to normal, even though the situation was similar with other IEMs, my love for my Andromedas still pushed me to send them for assistance for a thorough check, luckily, all's well that ends well.Good to hear that it wasn't a faulty issue from the IEMs, that you recovered from the shock and got your Andros back. Mine are surely faulty since I don't hear any problem with my other iems so I really do hope they will help me out a bit here.
Oh wow, I hope this didn't happen to me too... I have no clue about where we are at now since CFA doesn't even reply to my emails, so I am not sure they have received it or not.
curious to see how you may find it with a non DSP cable ... (whenever you get to it)