A consumer should only have the RIGHT to return a product if it is faulty not if the buyer simply doesn't like it IMO.
You are purchasing not hiring the product nor borrowing it. An electronic shop like any other retailer is not in the business of lending goods on a try and return basis. Make damn sure the product is right for you and if it isn't then sell at a price loss to yourself. You have made the wrong decision, no one else is to blame, and be happy
I don't know how people have the gall to think these shenanigans are acceptable. The consumer pays in the long run.
Maybe it's an American thing. An anathema to me anyway
At the end of the day if you want to avoid this situation it might be the case of choosing not to buy Beats (not the hardest of life's decisions by any means) or alternatively just wait a few months until they inevitably develop a genuine fault and Bob's your Uncle
Maybe you're right that it's an American thing, and if that's the case, it's baked into the pricing and retail models here.
I've purchased several dozen headphones over the last 3 years and only returned three in the entire time, to my recollection -- one was missing cables (so defective, essentially;, they were Onkyo on-ear headphones that used hard-to-find MMCX cables suitable for headphones rather than in-ears), and the other two I returned because they had what I judged were fatal flaws for me: one set were $250 JBL's I wanted desperately to keep but the clamp was
so much that I couldn't bear it, and the other were $20 JVC's that were just plan awful sounding, and I returned them within an hour. Both were re-sold by the retailer as open-box returns, so they lost very little and someone got a better deal. I've purchased open-box headphones myself, and kept them.
I don't see that as an abuse of the system at all; it's simply abiding by the rules set by the retailer, and I didn't purchase any of my eventual returns with the intention of returning them at all. Generally, if I end up not liking a pair over the long term or simply not using them enough, I sell them, or give them away to someone who does like them and want them.
To get back to the topic of this thread, one reason I've never bought Beat Studios (I have bought two Solo models before) is because I've not been convinced they are better than alternatives in the same price range. I've tried them several times before at stores that have on-floor demo units, and while I've thought, they're "good," they just don't grab me. Hell, part of it is that I
know if I bought them, I'd keep them (unless they were defective, of course) because they'd be "good enough" or else I'd sell them or give them away since I know many people who'd love to have them, and every time I've
almost pulled the trigger, I instead spend the money on another pair of headphones to which I feel more strongly the pull of attraction, lol.