- Jun 21, 2001
Well I created a thread praising Klipsch for their good customer service and now I must say their customer service is not as good as I thought. I sent them an email about how I was having problems with the cord on the Custom 3 and they responded asking for more information and some pics. I sent them some pics and it's been about 3 weeks now and no response. I guess they just decided to ignore me. I am not happy especially since this is a $300 headphone. I think I may get a Shure E530 next.