News flash, every complex device that utilizes firmware has issues.
I'm own an LG Oled C9. Which is arguably the best OLED TV from 2019. I'm STILL dealing with issues that can be addressed. These things happen. They do get fixed.
Buying a product day 1, especially complex ones like a headset and expecting perfection is very unrealistic. There will always be something that needs to be addressed. It's rare when there are zero complaints. Regardless of company or product.
Of course I have issues with the Penrose. I had problems with the Mobius as well. I had problems with my TV, my PC, and I definitely had problems with my phones. It comes with the territory.
Nothing helps Audeze by cherry picking something just for me to view positively. I may be a reviewer, but first and foremost, they want my input on what's WRONG, what works, and what doesn't.
I didn’t say I wanted zero complaints, I saidthere isn’t one review or first thoughts post without any issues. That’s a huge difference. I know you’re not here to speak to logistics and I’m still waiting for audeze here to address this but can you speak to the review unit vs final retail units? Maybe there is a comparison you can do with pics vs someone who has a retail unit. They may appreciate you helping them out with that as well. As you said, the want your feed back on what is wrong. And also, in fairness, day one was 2 weeks ago.