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Below is a preliminary FAQ page, which will be periodically updated with more answers to your questions (including shipping timeframes). Before asking questions, please check the FAQ page, as it may have already been answered there.
FAQ Page: Click Here
FAQ Page: Click Here
Maxwell Firmware Update V63 & Audeze HQ Update V109
IMPORTANT NOTE: Be aware that this firmware release may require you to re-pair the wireless dongle to your headset after installation. Read our support article on how to re-pair here. Please email us at support@audeze.com if you have any questions.
Download the latest version of Audeze HQ for Windows or MacOS
Maxwell Version 63 - Full Update Notes
Audeze HQ Version 109 - Full Patch Notes
In response to customer feedback, we’re glad to announce the release of Maxwell firmware version 63.
This updates addresses some minor audio artifacts affecting some Maxwell units.
We’re committed to continue improving Maxwell with further performance improvements and bug fixes. Thank you for your support.
Please update your Maxwell to version 63 using the latest version of Audeze HQ which can be downloaded here.
For instructions on the firmware update, see our support article here.
For any issues, please email support@audeze.com for direct assistance.
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