Asgard 2 problem! Loud horrible hum when pushed to full volume

[lettis1210]

Hi guys,
My Asgard 2 arrived today and like I said in the header it has a very loud hum when turned up to full. This happens on both hi gain and low gain and starts humming around mid way on the volume knob getting steadily louder (and annoying) as I turn it up. I have it running out of line 3 and 4 of my focusrite saffire pro 14 interface. I've checked to see if it's a proble with the line outs but have no problem when I plug my monitors into these, no hum at all. Is this normal?

 

[Mr Rick]

Hi guys,
My Asgard 2 arrived today and like I said in the header it has a very loud hum when turned up to full. This happens on both hi gain and low gain and starts humming around mid way on the volume knob getting steadily louder (and annoying) as I turn it up. I have it running out of line 3 and 4 of my focusrite saffire pro 14 interface. I've checked to see if it's a proble with the line outs but have no problem when I plug my monitors into these, no hum at all. Is this normal?

Disconnect any inputs from the Asgard and try again.

 

[lettis1210]

Tried that and no luck, still the same loud horrible hum noise

 

[Mr Rick]

Tried that and no luck, still the same loud horrible hum noise

Try a different AC outlet. If still a problem contact Schiit.

 

[lettis1210]

Cool, tried that and have now contacted them!

 

[lettis1210]

Problem sorted after an instant response from schiit I figured it out and sorted the issue. Now running it out of the headphone out rather than the line out and boom no horrible hum